on 14-08-2019 11:52 AM
When I click on Pay Now - I get this message....... Something went wrong. Please try to check out again.
Is this a fault with EBay or the sellers account?
Can anyone advise which way to go from here?
on 13-09-2019 02:55 PM
I am fairly sure the seller accepts debit cards since it is one of the payment options. Paypal or credit/debit card. I selected the credit/debit option, entered all the info and then when I finalize the payment it comes back with "use a different cred/debit card or use paypal" in red letters.
When I contacted live chat none of the 3 customer service consultants (I contacted them over the course of this week) mentioned that I could not use a debit card or that I could only use paypal as a payment option or that there might be conflicts with the payment in terms of which particular seller I was buying from, just that there had been technical difficulties with the credit/debit card service and that they would contact me when it was resolved.
It could be a problem with my debit card that had a strange credit history and may be blocked by the site for security reasons (nope).
It could be a problem with the functionality of the card I was using (nope bank says everything is fine).
Or it could be a technical issue as they had other customers having trouble with the credit/debit card option (dingdingding yup).
I have done some searching online and this seems to be a problem for others as well. It just seems weird that a business would not be doing everything possible to resolve this as quickly as possible since it involves getting money. Not everyone wants to pay for stuff the same way. The more options you have the more people that will use the service. Yup this is weird.