Cannot sign out of eBay on Chrome

[michael_cullis]

This morning I tried to sign out of my account but instead received a message "We looked everywhere. Looks like this page is missing". I didn't have this problem when I tried to do the same thing in Firefox. This has not happened before. I am trying to sign out so that I can sign in to my other eBay account.

[casbit33]

I've got a bigger problem - I can't switch accounts on Chrome. Just can't. I click on "Switch Account", the names of our other two accounts come up. I click on account B or account C, and get asked for the password. Once I've entered that... account A loads up. 

Chrome will not load any other account. Just won't. 

Only workarounds are to open an incognito window, or to login using Facebook - and even then, I have to re-login that way every time I try to do anything - send a message, check active listings, selling / sold, process orders, etc. Every time I go to a non-search related page, re-login. It's a pain in the ane...

It's doing it on multiple computers, in multiple locations, and with the most up-to-date version of Chrome. Not an issue with Firefox or IE.

From what I've seen on a couple of FB Ebay user pages, it's becoming a common problem.

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I had exactly the same problem trying to sign into other accounts but only getting the one.

I went into my computer and deleted saved passwords for ebay. Now I put them in manually and haven't had the problem since.

[wendymac54]

Tippy don't know if you got it to work but I just went to revise an item and had to log in and was able to switch accounts.

[michael_cullis]

I suppose I could do that but I use a password manager and my two passwords for eBay are rather long and complicated.

[davewil1964]

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@michael_cullis wrote:
I suppose I could do that but I use a password manager and my two passwords for eBay are rather long and complicated.

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Maybe write them down.

[heihachi_73]

Still fubar as of Monday morning.

[jerumandjen]

Hi, I have also been logged in now for over 4 days . Called ebay on Saturday, of course, just like a magic mirror, "they will look into it"

Have tried many things, clearing cookies/ cache, reboot,  signing out on another device, just mashing buttons ! . Managed to log out once on Sat afternoon, but unfortunately I don't remember exactly what I did, and I made the mistake of logging in again !!

[thecoffeefiltershop]

As a rubbish fix, close your eBay windows. Go into chrome settings and clear cookies and history. When you open eBay again you will have been logged out. Unfortunately you will have to do this every time you need to change account.

[*tippy*toes*]

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@wendymac54 wrote:

Tippy don't know if you got it to work but I just went to revise an item and had to log in and was able to switch accounts.

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If I've been logged in less than 24 hours, it doesn't prompt me to log in to revise, nor does it prompt me with sell similar. Using the end item option so far is prompting me to log in, so I can change accounts that way. Remember, that just selecting end item, isn't going to end it. It's a 2 step process. 

[thecoffeefiltershop]

On live chat at the moment and it seems eBay are aware of the issue. Nice of them to let us know. What a quality company they are.

[meekamag2]

My bot didn't know. Didn't have a clue about much at all, actually.