on โ15-05-2020 08:25 AM
This morning I tried to sign out of my account but instead received a message "We looked everywhere. Looks like this page is missing". I didn't have this problem when I tried to do the same thing in Firefox. This has not happened before. I am trying to sign out so that I can sign in to my other eBay account.
โ15-05-2020 08:32 AM - edited โ15-05-2020 08:33 AM
Yes, we just had the exact same problem.
We had to close the page saying "we looked everywhere", then clear all eBay cookies - make sure you close the page first, otherwise it won't work.
That forced the eBay log out.
We were then able to sign in to our other accounts.
Hopefully a temporary glitch, after all, it is Friday.
on โ15-05-2020 09:25 AM
I've got a bigger problem - I can't switch accounts on Chrome. Just can't. I click on "Switch Account", the names of our other two accounts come up. I click on account B or account C, and get asked for the password. Once I've entered that... account A loads up.
Chrome will not load any other account. Just won't.
Only workarounds are to open an incognito window, or to login using Facebook - and even then, I have to re-login that way every time I try to do anything - send a message, check active listings, selling / sold, process orders, etc. Every time I go to a non-search related page, re-login. It's a pain in the ane...
It's doing it on multiple computers, in multiple locations, and with the most up-to-date version of Chrome. Not an issue with Firefox or IE.
From what I've seen on a couple of FB Ebay user pages, it's becoming a common problem.
on โ15-05-2020 09:36 AM
@wide-world-of-stamps wrote:Yes, we just had the exact same problem.
We had to close the page saying "we looked everywhere", then clear all eBay cookies - make sure you close the page first, otherwise it won't work.
That forced the eBay log out.
We were then able to sign in to our other accounts.
Hopefully a temporary glitch, after all, it is Friday.
Same problem same solution. However I still can't log out but I can switch between accounts, which has efffect of only keeping me logged in to one at a time. With Mozilla Firefox.
on โ15-05-2020 09:44 AM
Just came in to ask the same thing. I know it's freaky Friday, but I really need to get into one of my other accounts. I will try the cache clearing and see if that helps (only did it a couple of days ago!).
on โ15-05-2020 09:53 AM
on โ15-05-2020 10:05 AM
If you have more than one account, rather than signing out of one to sign in to another, consider using a different browser for each account. That way you can stay signed in to each one at the same time.
on โ15-05-2020 10:30 AM
same here.....Open up a new tab.... search ebay login on the internet .....click on link then.... you can sign into your other account ..... then to sign back into your 2nd account you have to repeat the process
on โ15-05-2020 10:38 AM
Exact same issue with Firefox running on Ubuntu.
on โ15-05-2020 10:41 AM
I was quite optimistic when I got your instructions, however claering the cookies etc. didn't fix the problem. I am hoping it is temporary.