Ebay Checkout Keeps Crashing Preventing Payment to Seller

501-sm
Community Member

Have tried paying for multiple different types of items from different sellers over the last week and the payment page just keeps crashing preventing payment. Usually have to wait a few days before the issue resolves only for it to then just crash again with another seller. I've given up on some purchases and wondering as a seller if I'm also losing sales as a result if this is happening to others so wondering if anyone else is having this issue. Have logged out and logged back in multiple times and the issue occurs both on mobile and laptop. 

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Ebay Checkout Keeps Crashing Preventing Payment to Seller

imastawka
Honored Contributor

Have you tried the usual - clearing cache and cookies, and re-booting?

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Ebay Checkout Keeps Crashing Preventing Payment to Seller

Yes unfortunately no luck. I've just told the sellers they will have to wait till ebay resolves or just cancel the sale unfortunately very frustrating for everyone involved. 

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Ebay Checkout Keeps Crashing Preventing Payment to Seller

I have noticed lots of anomalies today (on the app) indicating that they are โ€˜fiddlingโ€™

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