Incorrect postage cost shown on some items

khulu74
Community Member

I belive it is an ebay glitch across the Australian ebay pages 

The lowest standard Auspost service is $9.70 up to 250gr

Buyers pay on some of my items (individually or combined) up to 250gr for $8.73 (97cents less) 

$8.73 is the ebay discounted label price which offered to sellers if they want to purchase the label from eBay.

The listings and the checkout screens should show buyers $9.70 

I searched on ebay and saw some sellers having the same issue..tons of listings with incorrect $8.73 postage 

I belive the listings with calculated postage having this issue. 

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Re: Incorrect postage cost shown on some items

I have contacted ebay multiple times about issues o my accounts.....postage not showing...only local pickup on many listings. I also have no extra small option coming up when I try to list something...I also find if I put over 500g in weight I lose the small satchel option as well. Major nightmare...as of now I have been removing a lot of listing that only show local pickup as the buyer can still purchases the item then I have to send without the postage being paid...also can't mark as sent. Spent 2 hours on the phone in total and still nothing is fixed. Same happens when I try to do a listing on my phone. Strange as I have been on ebay for 20 years and have never had issues like this. I think this all happened in November 2025 .....Have lost many sales due to all this and my discount band on Aus post business. 

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