Postage glitches December 2025

rhpers79
Community Member

I have many issues with postage such as satchel size options mainly  Australia post small even though the one with signature shows not appearing...now people are buying my items and they are turning into pickup instead of postage which some listings only showing click and collect or local pickup. I have tried to contact eBay and the AI help is awful. What have they done. I had noticed on my other account of 18 years l have not sold much except for items to overseas.... which are a whole other problem...USA , parcel returned....ltaly parcel returned....now Canada says didn't receive yet tracking says delivery and signature. Makes me want to retire. ๐Ÿ˜ž

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Re: Postage glitches December 2025

I have looked at some of your listings, and they show โ€˜free local pickupโ€™ without any shipping details

Message 2 of 14
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Re: Postage glitches December 2025

Yep. That being 1 of the the problems. This is also happening on my other account with 2000+ listings. I just sold a book which shows as pickup...sent message and he asked for postage. I had to his address off him to be able to post it. This is okay for free postage items but who knows about the other book I sold which shows pickup and l haven't had a reply for that one. I have spent hours trying to resolve this...

 

Message 3 of 14
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Re: Postage glitches December 2025

To add postage options to multiple listings, simply create a postage policy or two, then apply them to the relevant listings. You can update up to 2000 listings at a time, so it won't take long at all. 

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Re: Postage glitches December 2025

The listings have all been working with postage up till recently.... never had this crazy issue in the 18 years on eBay. All my listings are books so they are all different sizes and weights and changing multiple at same time is a nightmare. Thanks for the tip... I will again try to get past the awful AI chat and try to get some assistance tomorrow. 

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Re: Postage glitches December 2025

This is my other account and having the same issues with some/all of these as well ๐Ÿ˜” 

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Re: Postage glitches December 2025

So, your postage options have all mysteriously disappeared?

Anything they have in common?

Message 7 of 14
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Re: Postage glitches December 2025

Were you using labels?

Message 8 of 14
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Re: Postage glitches December 2025

Not that I can work out 

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Re: Postage glitches December 2025

I was posting with Australia post satchels mainly 

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