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Note: you're not contacting eBay by posting on these boards. They are public forums on which any eBay member can post, and the responders are, like you, fellow eBay members who give voluntary helpful advice and information.
We have no access to eBay code and site architecture.
Even if you spoke to eBay CS reps, you wouldnโt be in touch with someone who had access to eBay code and site architecture (or had the authority to change login security).
As sandy has pointed out, eBay isnโt the only site requiring that you click on images or enter a verification code when logging in, and itโs particularly (but exclusively) the case if youโre clearing cookies and cache regularly or surfing anonymously. Amazon seem to use the single-use verification code each time; is that less annoying for you?
To misquote Philpot Currans, โThe condition upon which [internet users have] security [โฆ] is eternal [bumblebees and flowers]; which condition if he break, [password access to his accounts and ID theft] is at once the consequence of his [poor online security measures] and the punishment of his [laxity]โ
