Updating expired credit card is rejected

[bernzbizz01]

Hi. I can’t seem to add a new credit card after the last one expired. Anyone know what to do.

Thanks

[papermoon.lady]

If you have the same issue when using PayPal, maybe there is a problem with your new card (in which case you should go to your bank)? Have you activated it? Usually new cards have to be activated, even if it is the same account number and nothing has changed apart from the expiry date.

I have thumbprint identification too on my laptop, but I have never used it because... well, you never know, I could hurt my finger, have a cut on it... and then I wouldn't be able to log in? 

[bernzbizz01]

Hello. Thanks for replying, I appreciate it. The card is activated and works fine in shops etc and online, except pay pal and now Apple. The print is worked fine for 14 months and has now stopped, just a week ago. That’s why I’m wondering about the iPad ? Also I have another question on this community bill board and I need to remove it, as it has been solved, but can’t find any way to delete it. Would you have any thoughts.

cheers and thanks so much.

[sandypebbles · Accepted solution]

Only a mod can remove a post

You can use the 'mark as solved' icon and it will show a green tick, so that other members know you have solved the problem

or

'report inappropriate content' from the drop down menu and explain in the message box to a mod you would like them to remove the post