Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Can't purchase postage label

I was going to purchase postage label but it won't let me. Below message keeps coming up both selecting au post or sendle Something went wrong and we weren't able to generate the label.

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  • 493 Views
  • 8 replies
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How do you contact an online chat agent from EBay?

Is it still possible to have an online chat with an agent? I cannot upload images for a return request. Help only seems to re-direct me to how to do a return request. Duh -- I know that. Getting online help via chat used to be easy. Not any more. I g...

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  • 85 Views
  • 2 replies
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Cant eidt shipping prices - box is blank

Just trying to add extra shipping variations for customers as christmas is coming up and want to offer express .but when i click on eidt postage costs for this item only, the pop up area is blank and cant go to view either, that is blank , thanks for...

startup goes to US sites

When I start up my Ebay lately it loads into the U.S. sites by default and I have to re-select it to the Australian site...... Has anyone else experienced this problem, and has anyone got a fix for this as I can'not find any way to fix this in settin...

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  • 101 Views
  • 2 replies
  • 0 Helpful

EBay Payments stopped 25 September 2021

My ebay payments stopped 25/09/2021. I am a 9 year top rated ebay seller and have discussed this problem with chat agents 6 times up until 11/10/2021. The agent answers are vague and they keep referring to a global technical issue but they won't tell...

FILEX and Report Hub

Hi I would like to know how to update my active listings OriginalRrpPrice as I once was able to via File Exchange. Report hub has replaced File Exchange and there is no way to do this as far as I can see. We use this method to have a strike-through l...

Can't log in to eBay using mobile App

Just recently I found out that I cannot log in to the eBay mobile App (for Android) as I get the following message: "You have exceeded the daily limit so access for this individual function will be denied for the rest of the day. Please try later". W...

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  • 734 Views
  • 5 replies
  • 0 Helpful