Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

FILEX and Report Hub

Hi I would like to know how to update my active listings OriginalRrpPrice as I once was able to via File Exchange. Report hub has replaced File Exchange and there is no way to do this as far as I can see. We use this method to have a strike-through l...

Can't log in to eBay using mobile App

Just recently I found out that I cannot log in to the eBay mobile App (for Android) as I get the following message: "You have exceeded the daily limit so access for this individual function will be denied for the rest of the day. Please try later". W...

User avatar by Community Member
  • 754 Views
  • 5 replies
  • 0 Helpful

Can't change primary address

I get stuck in a sign in loop when trying to change my registration address on my account. I'm able to change all other addresses, but when I click on 'Change' for my main contact information it takes me to a sign in page and when I sign in, it just ...

Watch lists messed up!

Just jumped on my ebay to check my watchlists......half the stuff has been jammed into 3 separate "everything else" lists making it very hard to find the items that I was checking. All this has happened since they messed about with the categories. Wh...

User avatar by Community Member
  • 183 Views
  • 5 replies
  • 0 Helpful

Finder ebay buyer contact details

Hi , Does anyone know how I can find contact details for an ebay member. Buyer has paid me for an item pre covid lockdown and was not able to collect the items now I have been told that as the transaction was greater than 90days ago I can no longer s...

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  • 142 Views
  • 3 replies
  • 0 Helpful

Incorrect categories

What’s happened to the categories today/tonight - especially pottery & porcelain. Everything is listed in the incorrect categories. Is there yet another glitch?

User avatar by Community Member
  • 230 Views
  • 4 replies
  • 0 Helpful

Wrong items on search results?

Hi, not sure if this is in the correct board, but when I search for Barbie all that comes up when I filter it to 'Australia only' are pokemon cards? Any reason why this is happening? All answers appreciated, thanks

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Search catagories missing

None of my saved book marks work in model trains as HO scale is no longer a category you can sort listings into. Once it was Toys and Hobbies, model trains, and then the scale you model, now, you get everything. No longer can you control how many lis...

User avatar by Community Member
  • 118 Views
  • 1 replies
  • 0 Helpful

Scrambled Page

My Ebay pages have been too scrambled to use for about a week within this account, but pages are fine if I log into another account using the exact same brower (chrome). Ive emptied cache and did hard reloads.I am now using a completely different com...