Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Why does ebay australia show items from usa when they will not send to Australia.

Please remove any USA sellers from australian ebay if they say they will not send to Australia. It is very annoying finding something you want only to find out they will not send to Australia.You spend ages scrolling through selecting colours etc onl...

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  • 4142 Views
  • 13 replies
  • 5 Helpful

A customer can't purchase my item (Error)

So recently i've had trouble with a customer in which they have stated that they can't purchase my item due to it saying after putting in details, "Can't make transaction choose different payment method or revise billing."It was something like that b...

User avatar by Community Member
  • 201 Views
  • 4 replies
  • 0 Helpful

veryfying account details but haven't got drivers license

I have been trying to veryfy my details with ebay for over a week and because I don't have a drivers license or passport the form won't go through I have spoken to 8 ebay staff about this and each one has said they will fix it for me but they haven't...

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  • 386 Views
  • 9 replies
  • 0 Helpful

purchase display archiving timeouts

Broadly speaking it appears that purchase displays time out after two months of inactivity or no comment.With some couriers, cost control equals slowness beyond COVID issues with transit times greater than 70-90 days even though most transits are one...

eBay chat outage

Anyone else experiencing issues with chat today, i was with an agent then he never seemed to come back to the chat. Created a new chat which has said an agent will be with you in 3 minutes which has been going for over 30 minutes.

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  • 134 Views
  • 0 replies
  • 0 Helpful

Server Down Unable to list new items

I'm trying to list items for sale, but keep getting a 'It's not you it's us' message from Ebay informing me that the server is down. This is happening every day and i can't get anything listed at the busiest time of the year!

Return policy tech issue

Hi team,anyone else having issues trying to list new items due to eBay saying you need to update refund policy when I am already using same policy for other 15 items I’m selling with no issue previously up until today where it won’t accept same refun...

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  • 109 Views
  • 2 replies
  • 0 Helpful