on โ01-07-2020 01:21 AM
As title reads, Forums and actual normal site. (both desktop)
SURELY it's not just me, I've getting sick of it. Customer service is no help. Oh DUH "clear cache" "clear cookies" "use a different browser" "turn your pc off and on etc"
on โ01-07-2020 02:25 AM
So have you tried clearing cookies and cache and rebooting your computer?
Ebay no longer supports IE so if that is your browser of choice it would be better to try something different.....Chrome, Firefox and Edge all work well.
Not sure why you are contemptuous of that advice from CS....that would be the advice given on the boards initially and if it does not work we would look for other solutions.
on โ01-07-2020 02:54 AM
on โ01-07-2020 07:57 AM
Are you using a VPN?
Are your browsers set to erase cookies on closing? Or are you using a cleaner program that routinely erases your browser cookies?
Any of those could potentially cause sign-in issues.
There is a setting in your account site preferences to keep you signed in (one for eBay, one for the discussion boards); it might be worth checking those boxes and hitting "apply" if you want to stay signed in. The checkbox on the sign in page seems to not work consistently in all browsers.
on โ01-07-2020 02:06 PM
on โ06-07-2020 10:41 PM
on โ06-07-2020 10:48 PM
I use Firefox, Chrome and Opera. No problems with any of them.
on โ07-07-2020 02:28 PM
on โ10-07-2020 11:42 AM
I rarely use Firefox these days as it's a complete memory hog on my 1850s laptop. Never had an ounce of trouble with Opera. Chrome has a hissy fit every now and then. It spacked out a few months ago. Doing the usual cleanout didn't help. Then I noticed an update was available, so updated and it fixed the problem.
The problem was having to log in any time I clicked on something. A right pain in the butt. Relisting an item was impossible. Same thing happened last week, but 3 clearouts fixed it, for now. Last week I was continually prompted to log in, then got stuck on a captcha thingy. Every time I'd insert the code, it would send me straight back for another code. I cleared out 3 times, which then fixed it, even though there shouldn't have been anything left after the first go.