unable to sign in - keeps going back to password for log in, even after re-setting password

[kevin4295]

Won't let me log in to sell. Keeps circling back to password for log in, even after re-setting password

[eburtonlab]

Try another browser, preferably a new one with no add-ons or extensions.

Make sure you are not using an old selling link -- try the Selling Overview page or Seller Hub instead.

https://www.ebay.com.au/mys/overview?MyEbay&gbh=1&CurrentPage=MyeBayAllSelling&ssPageName=STRK:ME:LN...

More suggestions here:

https://community.ebay.com.au/t5/Technical-Issues/Can-t-log-into-eBay-I-get-to-the-Verify-yourself-p...

[rookieyear1984]

Not the same issue but I've been signed out every hour or so on the app regularly over the last week. The traffic page is also down on desktop for me with the "it's not you, it's us" error page. I think there is a lot of backend work going on at the moment and as usual we have to suffer with no heads up in advance 😞

[eburtonlab]

Make sure you have the latest version of the eBay app for your operating system. What version number of the app are you using?

Some app issues can be addressed by uninstalling the eBay app, restarting your device, and then installing the latest version. The restart in between ensures a clean install.

[meekamag2]

It's their 'new, enhanced experience'! 

🤣