Changes to meet buyer demand on eBay.com.au (26/07/2011)

[CmtyGuide@ebay.com]

Changes to meet buyer demand on eBay.com.au (26/07/2011)

This thread is to discuss with other eBay members the **Changes to meet buyer demand on eBay.com.au** announcement made on 26/07/2011.

These changes include:
· Changes to fees on eBay.com.au
· Introduction of eBay Top Rated Sellers

Please feel free to use this thread to ask any questions you may have about these upcoming changes, as well as other changes mentioned in the announcement.

Please remember, eBay Community Guides are here help you find what you need on eBay Forums but cannot offer advice pertaining to other areas of eBay or engage in conversation. You can find more information about eBay Discussion boards and how they work here: Discussion Board's Help Page

[treasures-r-plenty]

I noticed in the recent email sent out that the changes are now "being trialled".

Do I here cracks appearing in the eBay wall of dictatorship?

[pricelessbooksandrecords]

I noticed in the recent email sent out that the changes are now "being trialled".

Do I here cracks appearing in the eBay wall of dictatorship?

"Remember, DEMOCRACY [or eBay , as we used to know it, as it used to be...] never lasts long. It soon wastes, exhausts, and murders itself. There never was a democracy yet that did not commit suicide.” ~John Adams 1814

[artinvestaustralia]

Hi all

I have not sold on here for a couple of years but had planned to start again.

Last night I had a bbq and had quite a few people over. I told them about the changes EBAY have/are making and I thought I'd just let you know some of the responses.

1st of all at least 3 people said they did not shop on here anymore because of all the carp from china.

When I told them they are trying to get rid of the auction, another 3 said that was the only reason they shopped on ebay was because it was a good way of getting things at a good price due to the auctions.

Another one said they only bought collectibles and antiques on here and nothing else, and it just opened up a bigger marketplace for them.

My niece said that alot of the BIN new clothes were dearer now than what she can get in an actual shop because of the sales and she could actually try it on and see how it looked.

So I am stumped at ebays thinking in this economical climate.

I personally love buying good quality second hand clothes at auction prices that I could not afford to pay full price for and especially love things like vintage handbags etc. but I only ever buy things on auction.

My husband buys carnival glass, same thing only auction. We also buy collectibles, but only on auctions.

We do not go here for anything else, ESPECIALLY the mass produced CARP from China!!!!!!!!!!!! in fact it has turned us off ebay alot.

Ebay used to be about buying unique and different stuff and I loved trawling through the pages looking for it. Now it looks like a CRAZY CLARKS or a REJECT shop.

I hope another company gets on the bandwagon and opens a site for just unique handmade goods, vintage clothes, records, collectibles, books, quality secondhand etc etc.....

I think they have are making a big mistake if they think that the buyers are after the mass produced big corporation stuff...........that is old hat, the trend is quality made and value for money.

I COULD NOT HAVE SAID IT BETTER MYSELF, YOU ARE SOOOO RIGHT, revampz, TO SEE, AS A SELLER, ONES QUALITY PRODUCTS DROWNED IN A SEA OF CHINESE 'CARP' IS NOT AT ALL FUNNY AND IS NOW A LOSS OF SERIOUS MONEY... eBay MANGEMENT IS SOOOO INCOMPETENT, IT IS NOT FUNNY NEITHER... WHAT HAPPENED TO THE CATEGORY 'Australian Masters' in ART? WHERE ARE THE AFFORDABLE FEES WE SHOULD PAY TO SELL ON THIS TRULY VIRTUAL PLATFORM? GOOGLE THE TWO WORDS: 'EBAY SHARES' AND YOU WILL UNDERSTAND WHAT IS HAPPENING TO EBAY, ABOUT TIME GUYS THE LIKES OF 'Occupy Wall Street' TAKE CARE OF THE OBSCENE GREED ON THIS PLANET ! SHAME ON YOU, EBAY MANAGEMENT, 'Mr President' (as the President of eBay likes to be called!...)!

[wanda8516]

Yes ,very unfair it is not,

[wanda8516]

It take o lot guts,Thanks

[wanda8516]

It is not**Changes to meet buyer demand on eBay.com.au** it changes to meet sheregolders demand

[artinvestaustralia]

It is not**Changes to meet buyer demand on eBay.com.au** it changes to meet sheregolders demand

Of course! you are so correct, WANDA8516, THEY treat SELLERS with total disdain, contempt at eBay, as if we were idiots, 'Changes to meet buyers demand...' !!! How dishonest is that? Buyers want MORE sellers with quality goods, and guess what, THERE ARE LESS & LESS SELLERS of quality goods (in my category, ART, anyway, SO MUCH rubbish is now on offer, it is not funny, many a seller now think twice about mixing their quality art with that rubbish on offer from China, Israel, etc...), WE USED TO SELL TEN TIMES MORE ITEMS HERE, WHAT HAS HAPPENED TO YOUR FEES, EBAY? IT COST ME $100 (!!!) to LIST & SELL AN ITEM worth $500, WHY SUCH EXHORBITANT FEES (Listing/Featured/FVF)? WHAT RUNNING COSTS HAVE YOU GOT, VERY LITTLE IN FACT IT IS THERE FOR EVERY BODY TO READ in 'eBAy Shares' on the NET ! WHAT HAS HAPPENED TO YOUR PLATFORM, ESPECIALLY YOUR CATEGORIES, EBAY? WHY THIS ABBERANT 'Best Match' in SEARCH (Worst decision ever...)? WHO IS/ARE the mean minded person(s) behind a desk in a warm office who have concocted such decisions? COMPARE with WHAT SELLERS of ART USED to SELL 4/5 YEARS AGO, AND BE COURAGEOUS, CORRECT YOUR MISTAKES, YOU HAVE A LOT TO WIN/EARN OUT OF SUCH ADJUSTMENTS, NO? GREEDY (SOOO GREEDY...) CORPORATE ENTITIES LIKE YOU TAKE US TO AN INEVITABLE 'Global Revolution' WE WILL NOT COPE IT SWEET for much longer, DON'T YOU THINK? WOULD YOU LIKE ME TO REMIND YOU OF WHAT YOUR President recently (10/10/2011) said to the BBC? Here it is:
Shares in eBay have jumped almost 8% after the online auction site's Paypal unit said its revenues would double by 2013 to between $6bn (£3.7bn) and $7bn.

Payments service Paypal could be eBay's largest business within five years, chief executive John Donahoe said.

"We are driving the next generation of e-commerce," he added.

Last month, eBay reported profits of $559m for the final three months of last year, in part thanks to a big jump in revenue at Paypal.

"We're at an inflection point where tech-driven innovation is broadly shaping e-commerce and shifting consumer behaviour," Mr Donahoe said.

"This shift is creating new global opportunities for our company."

The company has implemented a number of changes as part of three-year turnaround plan, including a revamped website and search engine, lower upfront fees, and the launch of mobile applications.

" LOWER UPFRONT FEES" ! NOT FOR SELLERS, Mr Donahoe !

And I believe that those exhorbitant, obscene fees for Sellers are going to erode your business of a lot of profit, starting with the one you generated from my account...

[rarebooks4all]

So now ebay have hidden listings (best match) .. targeted keyword matched advertising (google Ads) which sends potential buyers to other websites .. slow sellthrough .. compulsory paypal which invites chargebacks , difficult buyers and thieves .. 50% higher Final Value Fee .. a global finacial crisis .. soaring energy costs .. spiralling real estate prices and mortgages that defy logic .. add to that the fact that real estate is loosing value and rents are going up as interest rates increase and wages have been fairly well stagnant for 20 years in Australia .. then add to this scenario the fact that auspost seem to be outrageously expensive eg. you can send an item from China to Australia for less than a dollar but to send that same item back to China will cost us $25+ .. then flood the Aussie site with Chinese based sellers .. so obviously it is very difficult for us Aussies to tap into the world wide marketplace unless we are selling extremely rare and collectable highly sought after items .. jeez it is excessively expensive to post stuff within Australia so really ebay is becoming defunct for many Aussie sellers .. is a great place to buy elcheapo Chinese goods if you enjoy gambling on the build quality of the item etc .. so in a nutshell the Australian Ebay product (for your average Aussie seller) is fairly well diluted to the point of being useless .. I would say that the 30 free listings a month is the only good news to to come from ebay in many years .. I am all for it (I am not a professional ebay user any more .. I used to be before rule changes and fee hijkes and other miscellaneous tweaking removed my listings from view a few years back) as after the best match thing came along I pretty much gave up selling on ebay in disgust and have simply used the place to get rid of stuff I no longer want and run it on ebay once or twice before binning it or sending to the op shop .. and if you think that ebay will relinquish and roll back to a lower Final Value Fee I would say you are mistaken there .. all I can say is make the most of the 30 free listings while they last as the way things go on ebay the powers that be (at ebay HQ) may decide that the trial was ineffective and simply retain the higher final value fee and shut down the free listing thing .. now a final word of advise here for your average Aussie seller would be; do not purchase additional stock with the express intention of using ebay to offload said stock as the next round of ebay tweaks to improve buyer satisfaction may in fact send you bankrupt ..

GUESS WHY I AM NOT SELLING MY BOOKS ON EBAY? THEIR ASTRONOMICAL SETS OF FEES, OF COURSE, MANY AUSSIE AUCTION SITES (YES, THE 'AUCTION' FORMAT IS BETTER FOR AUSSIES THAN 'BUY IT NOW' INFLATED PRICES) OFFER ME ALL OF WHAT eBay HAVE GOT TO OFFER ME, LESS THE FEES, IT COSTS ME VERY LITTLE ON OTHER AUSSIE SITES TO LIST MY ITEMS. AS IF THE AMERICAN DREAM WAS ONLY FOR A VERY TINIY MINORITY ON THIS EARTH, WHAT ECONOMIC JUSTICE WITH SUCH FEES FOR THE 'PRIVILEGE' OF SELLING ON EBAY, NO, NOT FOR ME, THANK YOU eBay.

[pricelessbooksandrecords]

Yes, so right, I know many sellers who are now selling on other sites but not on eBay, and many buyers, 'sick & tired' of the 'carp now sold on eBay, who follow suite. The 30 free listings are available to a small number of individuals due to the many restrictions imposed (No Stores/Power Sellers. etc...), and at the end of the day, it is only the few cents of a basic listing -insertion fee- it saves you (another eBay catch: 'Free Listing" ! In fact you save the few cents that cost a basic listing, between 30 and 50 cents in fact [if your listing price is/starts below $20.00]. eBay are quite snicky, beware, it is not as it looks on eBay, they make a big fuss of free insertion fees, then hit you with huge fees for 'bold/surround'/subtitle/colour/gallery/Etc..., and , most importantly, Features (if you want your item to be seen, to not disappear in a sea of Chinese 'carp') & FVF. eBay are going to lose a lot of business on that one, but parhaps Chinese sellers will make up for it, perhaps are the listing fees in China, cheap? They are not in Australia (Our listing fees with features for an item worth $500 with FVF would represent what? Almost a month wages in China, no?)...

[artinvestaustralia]

GUESS WHY I AM NOT SELLING MY BOOKS ON EBAY? THEIR ASTRONOMICAL SETS OF FEES, OF COURSE, MANY AUSSIE AUCTION SITES (YES, THE 'AUCTION' FORMAT IS BETTER FOR AUSSIES THAN 'BUY IT NOW' INFLATED PRICES) OFFER ME ALL OF WHAT eBay HAVE GOT TO OFFER ME, LESS THE FEES, IT COSTS ME VERY LITTLE ON OTHER AUSSIE SITES TO LIST MY ITEMS. AS IF THE AMERICAN DREAM WAS ONLY FOR A VERY TINIY MINORITY ON THIS EARTH, WHAT ECONOMIC JUSTICE WITH SUCH FEES FOR THE 'PRIVILEGE' OF SELLING ON EBAY, NO, NOT FOR ME, THANK YOU eBay.

THE SURVEY eBay WILL NEVER COMMISSION:
[It would read:]Why, as a BUYER, have you never sold anything on eBay, why have you only bought items?
It seems to me that eBay are missing out on something, on the potential business of those numerous BUYERS who never sell a thing on eBay ! It does now cost eBay a lot of $ to have implemented the wrong decisions (Changes to Search, 'Best Match' the obvious one / Exhorbitant Fees, Feature & FVF in particular/ Categories changes, where is 'Australian Masters' gone, it was too sucessful, perhaps... / Etc... eBay are posting HUGE profits, but I believe that those PROFITS could even be bigger with a Management who would REALLY MEET BUYERS DEMAND (AND SELLERS...)...