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Hi, one of my unpaid cases doesn't know how to accept the case to close it. He's a really nice guy, but bid on a saddle that is too big to send via the post. I opened an unpaid case by accident and checked before that he could close this without pena...
Can I change an unpaid case to a mutual cancellation case? If not, can I close an unpaid case without the buyer receiving a strike?
Oh dear, I activated an unpaid claim and had no response at all from the buyer. It ended yesterday with an unpaid strike against her name and I relisted the item. She contacted me TODAY to say she was so sorry and that she had been moving house so wa...
Hi, can you tell me how to extend an unpaid case without cancelling it? I have a buyer who said he can't afford to pay until the weekend, but if I cancel the case now, I can't reopen it again if he doesn't pay. What should I do? Thanks
If I leave an unpaid strike for someone - can they still leave negative feedback?
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