Refund for eBay Plus

I've just been charged for another year for eBay plus, and unfortunately I didn't remember when the automatic payment would take place. I no longer want it, as it's not been of any use to me in a while, so I want to cancel it and also receive a refund. I know how to cancel it online, but I don't know how to go about getting a refund, since the customer service line is not in action at the moment, due to the corona virus.
What should I do to get this in motion?
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Re: Refund for eBay Plus

Use the  Live Chat option,  available through the help tab at top/bottom of ebay pages.

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Re: Refund for eBay Plus

imastawka
Honored Contributor

Re: Refund for eBay Plus

As said, cancel it but it should have been done before it renewed to save that money.

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Re: Refund for eBay Plus

lyndal1838
Honored Contributor

You must cancel before the money is taken....you cannot get a refund.

 

I suggest you just use this year's subscription and cancel well before the money is taken next year.

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