on 02-10-2025 01:56 PM
I had ordered 4 mattresses which were delivered very late. So, now I want to return 2. They were not even opened but ebay is saying they will deduct 131$ each for not opening. What the hell. I want to return then and get my money back
on 02-10-2025 05:16 PM
And are all 4 mattresses from the same seller in one purchase?
Because ebay doesn't do partial refunds (unless I missed an announcement?)
on 02-10-2025 05:52 PM
Hi stawks, ebay do now allow partial returns, but once that has been completed, they have no further claim on the products they keep, however in this case if INAD is based on late delivery then all products should be returned.
on 02-10-2025 07:46 PM
Hopefully the OP will return and let us know the circumstances.
Different sellers? Different mattresses ? Different delivery days ? Different orders?
On the off chance it helps, I'll add this
How to return multiple items
Multiples of the same item (already mentioned) – You can return some or all of them, but you can only open one return for the order. For example, if you bought five t-shirts from one listing, you can return two, but you won't be able to return the other three later.
Combined purchases from the same seller – You can return each item individually. For example, you bought three different books from the seller's store and paid for them together at checkout. You need to open a separate request for each book, because they came from different listings.