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Can someone tell me how to contact ebay about a seller that will not respond to a warranty issue

I purchased an item from a seller January 2020 and have been having a problem with it. I emailed the seller through ebay on Sunday 22/11/2020 but got ne reply. Sent second message after three days had expired, still no reply.Trying desperately to mak...

Seller not responding and purchase history

Recently purchased an item and the wrong model was delivered. I purchased it while not logged in to my account so doesn't show in purchase history which means when I try to report it thru policies it wants me to choose an item but it isn't there. Rea...

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  • 227 Views
  • 3 replies
  • 0 Helpful

I'm not a Robot

Why am I having to prove I'm not a robot >>> every time I log on ??? I've had to do it before, but not every time.

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  • 296 Views
  • 4 replies
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if I close a return case , am I still able to ask seller to cancel transaction?

question : im wondering if its possible if I close a return case , am I still able to ask seller to cancel transaction? background i bought an item, the selleer had not sent it yet i found out what the seller had told me in response to a question I a...

Resolved! Opening a dispute case

When you open a dispute case INAD and ask eBay to step in do they look at your message exchanges with the seller to help them resolve the issue?

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  • 612 Views
  • 3 replies
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parcel still showing "awaiting collection"

I sent a parcel to a commercial address where recipients husband works, It got delivered to the local Post office. The buyer now has it as confirmed by a text message from her but my listing is still showoing AWAITING COLLECTION. Anyone know how to g...

Resolved! reply to a message from ebay

I am in the middle of a dispute with eBay who have taken my money to join eBay plus but have not done anything.They sent me a message and I want to reply to it but can't figure out how to do it as their message doesn't have a way of replying.Am I flo...

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  • 905 Views
  • 8 replies
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can someone explain this to me?

bought an item listed with free postage. there were additional postage charges I knew about before purchase though (was in the listing). I request an invoice from seller with additional postage charges on it (4x). now seller says they need my email a...

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  • 297 Views
  • 2 replies
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Cancelling Suspected False Bids

Been a member since 2000 so not a complete novice. Recently started selling again in August and have noticed I seem to be attracting one NPB each group of listings (always the highest dollar value item). Cancelled the bid on the first one, let the se...

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  • 265 Views
  • 2 replies
  • 0 Helpful