Seller will not post items after payment.

[criscri90]

Unable to communicate with seller who has not fulfilled his/her obligation to send items even after payment was made and multiple emails were sent.

I waited patiently and gave sufficient time for postal service to deliver items knowing sometimes they are slow in their service.

I was simply ghosted and never received items purchased..

How do I go and report this seller to ebay?

c.c.

🙂

[davewil1964 · Accepted solution]

You use the MBG. Which has probably timed out. So familiarise yourself with how eBay works. It is massively buyer-centric, so if you do your dough, as is probably the case, it is down to you.

If the seller won't communicate you open a case for Item Nor Received.

If you think a scammer will give you any option other than allegedly posting a replacement you are dreamin'.

Use the tools eBay gives you

[criscri90 · Accepted solution]

Item purchase 18th December 2023 - Order number: 03-10947-38477 - Estimated delivery 5th - 15th January 2024 - No MBG from this seller - Rquested a Refund and 'nothing'

[sandypebbles · Accepted solution]

Far too long. There IS a MBG, you are not covered if you do not use the tools you are given