Bad seller bribing for a positive feedback

[13deebee]

Hi, 

I dealt with a seller who failed in communicating with me when the item that i had purchase was meant to be shipped. When i finally got the item sent to me (two weeks later from purchased date), i left a negative feedback. Later that week the seller tried to contact me and has offered me free googles in exchange for for retracting my negative feedback which i have already left. 

Just wanting to know if others have come across this from other sellers and if it is even allowed on ebay? also should i report this to ebay? because i have seen on other thread that people have reported to ebay with no action taken. 

[*sparklz*]

Oh yea and some even promise refunds if you change it as well.

So tell them to send their refund or freebies and then you will consider changing the feedback.

When they send the refund or bribe gift and then send the request to revise say As promised you have considered it and decided not too revise it 🙂

Teach them not to blackmail.

[bsal6160]

Two weeks delivery from purchase date does NOT warrant a negative. That is the usual timeframe within Australia. If I were you I would retract the neg as a courtesy and not accept the goggles.

[alanawent3133]

After 2 weeks you leave a negative - welcome to my special list X-(

[arnl7178]

Before everyone jumps on the OP about leaving a negative "too early", perhaps within that 2 weeks, the seller didn't communicate at all so the OP had no idea what was going on. If it were me, and there wasn't any communication, I wouldn't be happy either.

OP, if you felt your feedback was warranted, (and that's what feedback is, it's YOUR reflection of the transaction), then I'd just ignore this sellers offer and move on.

However, if after reflection, maybe you'd like to consider a retraction but that is wholly your decision. I wouldn't accept their googles though but that's me.

[*crikey*mate*]

The bribing for feedback was pretty bad, and I am sure that it is against eBay policy and that if you bring it to their attention (they can read your PM's) I am sure that they will do something, but they just cannot discuss what they will do due to "privacy reasons".

I understand that 2 weeks seems like a long time for something to arrive from payment until receipt, especially if it is an Australian transaction, however, did the seller mark the item as sent on your purchase history? If so, how many days after you paid did they actually post the item? (plus if they did this, they might have thought they didn't need to also email you and tell you when they posted it)

Next thing to consider is that maybe they had something in their terms and conditions stating that they only post on a certain day, or within a certain amount of days.

Perhaps the seller was short on funds that week and had to wait until your money was able to be transferred out of their pay pal account into their bank account so they could pay for postage.

There are a million things that could have gone wrong or happened during the week to delay postage of the item, does their feedback indicate similar problems in the past or was this just a one off kinda thing?

Finally, I really hope that you at least contacted the seller to come to some sort of resolution before administering the red dot.

[silly_wallaby]

Huh. Maybe I'm reading the OP's post wrong, but it sounds like the seller didn't send it until two weeks after the sale date. Which is a pretty unreasonable wait. In that case, I don't think leaving negative is unwarranted imo.

[shypansy]

Assuming you did mean the item was not posted until two weeks after purchase,  as it is 18 days since and if you just received it 2 days ago, then the neg may be warranted being the item was sent from Melbourne and you are in SA.  

I would perhaps consider the freebie, and if it arrives revise to a neutral,  but I doubt one revision will effect the sellers reputation, its certainly not the first time they have let their customer down, although you were lucky enough to actually receive what you purchased. 

[thirdworldsweatshop]

"Oh yea and some even promise refunds if you change it as well.

So tell them to send their refund or freebies and then you will consider changing the feedback.

When they send the refund or bribe gift and then send the request to revise say As promised you have considered it and decided not too revise it

Teach them not to blackmail."

Whatever you decide i would urge against resorting to trickery,extortion or lies as advised above. 2 wrongs dont make a right.

[*crikey*mate*]

3rd world, on that one I agree with you.

Yes, I think it was really bad that the seller tried to bribe for feedback (going by what has been said in the OP) but really, all it seems he has done wrong is to have taken a long time to post something, and as yet we don't even know if it was his or AP's fault in the posting/delivery delay.

Not too long ago, a friend sent some packages to two different people in the same state on the same day. One was posted in the morning, it took 4 or 5 days to arrive, the other was posted late in the afternoon, it arrived the next day.