on 15-08-2018 09:44 PM
Solved! Go to Solution.
15-08-2018 10:09 PM - edited 15-08-2018 10:11 PM
Don't accept the compromise and request a full refund if the item is worthless.
And as mentioned, don't close the case. You cannot re-open a case.
on 15-08-2018 09:49 PM
Do not close the dispute until you receive your money.
And why didn't you request a full refund if you can't use the item?
on 15-08-2018 09:58 PM
15-08-2018 10:09 PM - edited 15-08-2018 10:11 PM
on 15-08-2018 11:28 PM
2dogsmotorbikes, definitely do as you've been advised here!
Don't close the dispute.
Don't accept the compromise.
If you have received a faulty item, that falls under "item significantly not as described", and you are protected under eBay's MBG.
Please read this post, which I posted earlier today to another eBay member who had already accepted a partial refund for an item that was clearly not as described: https://community.ebay.com.au/t5/Buying/When-will-eBay-crack-down-on-fake-stuff-from-China/m-p/21789...
on 19-08-2018 10:22 AM