Ebay staff unhelpful

[katii777]

I purchased an item which I have not received, I have called 4 times... and spoke to 4 different people who have advised me 4 different things.

K-Maputi 1-46785530418 - Spoke on the phone for over half an hour, was meant to phone me back, never did.

Melai 1-46789937033 - unhelpful, would not listen to what I was saying, Kept repeating the same thing over and over again even after I advised I knew what she was saying.

I have emailed the Seller 4 times and have not received a response to which I have advised Ebay each time I have called, I have been advised it will take another week before Ebay will do anything to help. This is ridiculous and I want this sorted out!

[lyndal1838]

If you want to get a notification that there are answers on your thread you need to use the drop down box at the top of the thread and mark Subscribe.

[bakeandfry]

Or if your on phone, just touch the little box that has "notify me when someone replys" written next to it.

[501-sm]

I agree in the last 6 months ebay staff see to be unaware of rules and policies and just seem to do what ever they please. No consistency in the application of rules and feel like they can do what ever they please. Ebay management really need to focus on training staff. 

[davewil1964]

I agree that you need to read the postage dates of the zombie threads you are disinterring.

This thread is NINE years old and eBay policies were significantly different when this thread was relevant.

You need to focus on details, given you expect eBay staff to.

[kh-syedse]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread, if you wish to continue to discuss this topic.

Thank you for understanding.

[kh-syedse]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread, if you wish to continue to discuss this topic.

Thank you for understanding.