FAKE product received, want to destroy it instead of return

[sk_121]

Bought a fake Logitech mouse from a dodgy seller, initiated the refund process.

I understand that currently I'll have to return the item to the seller in order to get my refund.

However I don't want to send the item back to the seller for someone to fall victim to it again.

Will ebay be alright with me destroying the item (cutting the mouse cord), and issue the refund upon evidence of that destroyed mouse?

[davewil1964]

I wouldn't use a trebuchet to deliver an abacus. It's likely to be SNAD a millisecond after arrival.

[padi*0409]

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@davewil1964 wrote:

I wouldn't use a trebuchet to deliver an abacus. It's likely to be SNAD a millisecond after arrival.

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Nah Dave, it's an ammo pouch for a small trebuchet........................90 odd shots..................

[davewil1964]

Riiight...

[domino-710]

Incoming.........................

[kh-jean]

Hi everyone,

This discussion has gotten a bit off-topic and heated . Please remember that, while it is fine to disagree with others, discussion should always remain friendly and respectful as required by the Community Guidelines.

Thank you for your cooperation.

[*casey*]

@sk_121

The ID you bought from is just another of  the rubbish  sellers who list fake items and  drop ship from China.

When their feedback gets too bad, they start another ID, like this one.

You'll find them all if you look hard enough.

You'll often see in  their  feedback:

"Didnt deliver to my area" or  "courier won't deliver to my area"

All lies -  they use that excuse when they're out of stock.

eBay should clean out the lot from this site, but they won't.

Good to see you got a refund.

[sk_121]

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@*casey* wrote:

@sk_121

The ID you bought from is just another of  the rubbish  sellers who list fake items and  drop ship from China.

When their feedback gets too bad, they start another ID, like this one.

eBay should clean out the lot from this site, but they won't.

Good to see you got a refund.

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Unfortunately, e-commerce has become a race to the bottom.

I can't imagine what others would feel like, if they paid for a more expensive than I did, and got a counterfeit item instead.
Sometimes what arrives might just an empty box as well.

The attitude of just return the item and get your refund, instead of seeking an outcome that would help kick dishonest sellers off of the platform,
is just contributing to the e-commerce death-spiral, rather than moving away from it.

[*casey*]

"The attitude of just return the item and get your refund, instead of seeking an outcome that would help kick dishonest sellers off of the platform"

Actually, that's eBay's attitude these days.

They used to have good customer support and trust and safety teams which are  long gone now.

Ebay's answer to everything is the money back guarantee.

They don't kick dishonest sellers, scammers etc  off this site these days, unfortunately.

Some of the Chinese sellers have pages of negative feedback, much of it for fakes, non delivery etc and they're still rewarded with the title of "top rated seller"

Stick with buying from  Australian sellers with good, high feedback, even if you pay a bit more.

[chameleon54]

Well that was a fun read 😃

Just like the old days.

I actually liked the AI thing - something different and does bring another, unbiased perspective to discussion.

While other forum posters will never know for sure that the mouse was dodgy, all of the indicators are pointing that way.

Not sure about cutting the mouse chord and sending the item back, but I do admire some-one who is willing to stand by their principles and engage in a scrap for the common good. It can be very frustrating and there will always be the inevitable knockers along the way, but you can get a few wins with persistence. 

Good luck with the fight to get dodgy sellers off the site sk_121, some-one has to take a stand against our crumbling social morals and nothing will change unless enough people complain. 

[springyzone]

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@sk_121 wrote:

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It did appear to be dropship-from-China to me. The Australian return address is a residential area rather than a warehouse when googled.
Combined with the seemingly google-able fake name, I highly doubt the actual seller lived there.

From what I read, and if i recall correctly, it appears dropshipping with non-previously-purchased stock using a third-party vendor say, Aliexpress, is explicitly disallowed by ebay

Yes, it is.

When using any third party to fulfil eBay orders on your behalf, all of the following conditions must be met:

• You pre-purchased or own the stock
• You are clearly identified as the seller on all packing slips and invoices
• Using the third-party fulfilment service doesn't mislead or confuse the buyer as to the origin of their purchase (for example, due to branded packaging)
• You ensure the safe fulfilment of the item within the terms stated in your listing
• You ensure that your third-party provider is subject to a contractual condition which prevents them from using or sharing any eBay order information (including the names and contact details of buyers) for any purpose other than the fulfilment of the specific eBay order which they are engaged by you to fulfil

For example, the eBay Fulfilment by Orange Connex service satisfies the conditions under this policy.

Sellers must not:

• Fulfil orders via a third-party service when the above conditions are not met. For example, the Fulfilment by Amazon service does not satisfy the third-party fulfilment conditions under this policy
• List an item on eBay and then purchase the item from another retailer or marketplace that sends it directly to the customer – this includes presale listings
• Misrepresent the location of their stock, as this violates our Item location policy

So your seller would be within his rights to have stock located in a warehouse here, even if he lives in China, but the buck stops with him as far as getting it to you on time and ensuring the items are exactly as described in the ad.

But sellers are not meant to deliberately misrepresent the location of stock.

And I have seen some very angry posters on here in the past who were furious to receive items direct from kmart, where it was obvious the seller had just ordered direct from there after the sale and pocketed the difference.

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