@david1088bns wrote:
Hi
Thank you for your comment but if you look at the cammera hole on the fake product, it is way out of alignment .After fitting the back cover the camera became very blurry and unuseable.Money is not really the issue here ,it is the princicles .I was misslead by the seller that this product was genuine and you don't need to be a professor to see that it is a fake. I have two diploma in engineering and used to set up machines that require 10th thousand of a mm accuracy so fitting the case wrong is no chance, as it require nearly zero level of technical skills.
If I have to return the product to get a refund that means the seller will win and I am ending up losing money without any product.If Pay Pal and eBay allow sellers to sell fake product and expect buyer to pay for return postage than they are just as devious and breaking the law as much as the seller, than Pay Pal would have not honor thier buyer protection policy in my opinions.
David
Given it doesn't work, contact the seller and request a refund. If they refuse, then yes, absolutely open an INAD dispute and get a refund that way.
I don't think anyone here would suggest you do otherwise in the circumstances. Many were just trying to make the point that just because it isn't genuine doesn't necessarily mean it's not fit for purpose, and if the price represented a good deal then you might want to consider keeping it. Since as it turns out it's not fit for purpose, I'm sure they'll all agree that you should seek a refund.
Hopefully the seller will issue you a refund without any hassle, or without your needing to open a dispute. Just remember you only have 45 days from the time of purchase to open a dispute, and then a further 20 days to escalate to a claim..
