Are you replying to the messages? If you are, stop replying and just delete them. If they get no response, they may start to get sick of it. When you contacted eBay, did you do it via an email, or did you call them? Always call them and if you get no luck with the person on the other end, ask to speak to a supervisor.
As for blocking their emails, they may be going through a different server to what their email address is, so just blocking the email address won't always work. Go to one of their messages in your private inbox, right click and select properties. When the box pops up, click the button at the bottom (something like show message source). Read through each part of the pop up message looking for any other domain names that may appear. Of course, yours doesn't count!
There may be 2 or 3 there. Copy them down, then shut those boxes down. I use Windows Live Mail, so shall give instructions for that. Not sure if you can do the same thing in free email sites like Hotmail and Gmail. Next I go to tool, then safety options, then click on the blocked senders tab. Click Add, then add the domain names you copied down. If it's a common one like Hotmail, add the whole address, otherwise you'll block everyone that uses that domain name.
Definitely get onto eBay though and don't give up until you get satisfaction. Could be worth adding them to your blocked buyer list, even though they are a seller. If you have buyer requirement blocks in place, they won't be able to contact you if you ticked the box saying that blocked buyers can't contact you.
I bought an item that was definitely not as described. Got no-where with seller. So left negative feedback. Since then, this seller - from O/Seas - has not only been hounding me with emails, but has now started ringing me on my private number at home, very late at night! I have complained to Ebay, and blocked calls from seller. But they are STILL sending me emails, first both through Ebay and direct to my email address (which I blocked), strongly telling me to reverse my feedback. And this was 4 months ago!! Any suggestions?
