on โ22-05-2024 03:03 PM
on โ22-05-2024 03:07 PM
Take a look at your seller's handling time & expected delivery date.
Now calm down.
on โ22-05-2024 03:17 PM
Why would you send an email to eBay?
They have nothing to do with when your seller posts nor the speed of the postal system
Plus it is a bot automated service
As asked, what was the seller's handling time?
Hardly slow by any reach
on โ22-05-2024 07:54 PM
ordered a item today and its on its way already
on โ22-05-2024 08:07 PM
on โ22-05-2024 08:10 PM
From the same seller? Are you conflating apples and oranges? Most likely yes.
You have no cause for concern, nor any recourse, until the last estimated delivery date has passed. Stop fretting.
eBay is extremely buyer-centric and provides buyers all the tools they need if a purchase goes south. BUT, you need to work within the rules that govern such and posting on the MEMBER boards will not provide a resolution for an item purchased THREE business days ago.
on โ22-05-2024 08:14 PM
What A WASTE OF TIME
on โ22-05-2024 08:26 PM
What has your purchase today have to do with your purchase on Friday.
on โ22-05-2024 08:48 PM
on โ22-05-2024 09:01 PM
@dog270261 wrote:Sent supplier Aust post an email and ebay no reply after 5 hrs i thing thats slow
Contactable 24/7 doesn't = available all the time, up to 24 hours (excluding weekends and public holidays) is pretty standard and acceptable for a business, I tend to allow a bit longer for private sellers since being on eBay wouldn't be their job.
A purchase made today already being in transit is cool and all, but not really relevant to the purchase from last week, unless it's the same seller, similar items, no processing time differences and all that (eg I can sometimes have items lodged at the post office within an hour or two of the order coming in, but I also have made to order items that take up to a week for me to get in the post, so even with the same seller, processing times can vary).
Then there's differences between lodging methods, and not all services with AP being trackable from A to Z (and everything in between). My parcels tend to get a lot of transit scans, my tracked letters often look like they completely disappeared after lodgment until the day of delivery, so I try to make extra sure they get lodgment scans because that can be over a week between "received by Aus Post" to "Delivered" and literally nothing in between, if the seller drops at a street box, there might be no scan at all until delivery.
So, there's nowhere near enough info in your posts so far to determine if there's genuine cause for concern and / or dissatisfaction.