Hi,
Sorry, first time on here, and was adviced by some people to come the great community ehre to seek advice what to do.
I have been hunting around for a Fishfinder on ebay for awhile and finally saw one that the model is selling with starting bid at $75, but buy it now for $100 (plus shipping of $15). For a brand new the price ranged from approximately $169 (ebay) to $200 in BCF. So $105 buy it out right is not a reasonable price for a second hand.
The Ad has a very short descrption, and this is the exact description in the ad:
"Lowrance elite 4x chirp with sonar, used a few times and then upgraded head unit and mount"
and with three photo attached (1 with the head unit, one with the photo of the abck of the unit, and another one is the unit on the bed with some cables).
So I go ahead of did a Buy it now and paid by paypal immediately. 3-4 days later, i received the package that contains the head unit of the device, with the sensor cables (But the sensor has been cut and not include in the package received), and did not have the power cable either.
Tried to communicate the seller through ebay's messaging faclities to ascertain why the sensor was cut and not in the package, and the power cord. He responded that sensor is never included in the sell, nor the power cord. What I get is what he show in picture.
As i try to tell him his description indicated it comes with sonar (some people called it sonar, instead of the proper name), hence any reasonable person would interpret the item selling is the complete package. If anything not included in teh package, he should had specified as "AS IS" or "Head unit only".
As now the sensor cable is cut and without sensor which is integral part of the whole fish finder, this is basically a useless item. to replace the sensor and the power cable, it would costs more than buying the whole package directly form the shop.
After seeking some advice from some other fishing forum members, they all agree they would have intepret the ad as selling complete package. Since the seller won't play ball to take responsible that he did not specify the missing part, I should just go ahead and initial Return to Seller process.
After i initiated, he has responded back to me through the MBG process, and I quote this is the exact message from ebay and him:
"
27 Jun:Seller approved your return request
27 Jun:The seller sent you a message
Message:There is no refund available, it is shows what it comes with in the pictures and says there is just the unit and mount, it is not my fault if you mis read or jumped the gun before asking questions if you were unsure
"
I wanted to response back to him thorugh teh MBG process, but I do not see any function/reply button allow me to. Do I suppose to use the ebay normal contact seller messaging to reply back to him ? Or is it the seller somehow approved my return requests , so no response required from me?
Any advice will be greatful, as this is my first time disputing a purchase ( and not that i really that much from ebay though...)
