on 27-06-2016 12:35 PM
Hi,
is anyone know where can I make a compliant of the ebay member? I just discuss a matter with the ebay member by phone, the member name called - Sidney. I still talking and he hang up my phone. What customer service ebay given?
Solved! Go to Solution.
on 27-06-2016 01:26 PM
on 27-06-2016 01:26 PM
on 27-06-2016 08:35 PM
if this is in relation to your other thread then...you did not follow the correct return process so that will be why you are not entitled to a refund.
on 27-06-2016 09:55 PM
Doesn't mean they're entitled to hang up on you mid conversation
on 28-06-2016 03:04 PM
I just request the ebay member name and I just want to talk to the manager, how come they reply me they are not suppose to give me their name and how come they can't let me talk to their manager or supervisor? Did they know they are doing the position: customer service? Where is the service is?
on 28-06-2016 03:55 PM
You should have the name of the seller from the transaction.
When you ask ebay for the seller's details you only get the phone number, not the address. The seller will also get your phone number.
We may be able to help you further if you give us details of what the problem is.
on 28-06-2016 04:08 PM
I think what OP is saying is that when they requested to speak to the CS person that they spoke to that hung up on OP which
was Sidney, and could they speak to the supervisor,OP was told no.
Might be due to the fact the case is closed as OP didn't follow the T & C's
on 28-06-2016 04:11 PM
You can try to reason with ebay until the cows come home,once ebay make a decision then there
isn't anything that you can do.
It's ebays way or the highway
Grrrrrrrrrrrrrrrrrrrrrrrrr!!!!!!!!!!!!!!!!!!
on 23-01-2018 11:45 AM
on 23-01-2018 02:41 PM
There is not direct complaints email or telephone number.
The solutions given on this thread are the only ones available to members.....like it or lump it, I'm afraid.
If you tell us what the problem is someone here may have another idea of who you can contact....you may not need to contact ebay at all.