Is it possible to report a seller that you only suspect of wrongdoing?

[ful213254]

I recently won an auction and waited until the date that it said my item should arrive. I have contacted the seller and the purchase has been cancelled (for reasons that don't seem to add up to me). I have been given a full refund but I have been out of pocket for almost 2 weeks and there seems to be no way I can report my concerns to Ebay. On the resolution centre page that I got to, it just seems to get to a point where it says that because I recieved a full refund, I can't take any further action.

[4channel]

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@*sons_and_daughters* wrote:

No disrespect to you 4channel, but is it necessary to include all the quotes in your replies? It can make it really hard to get through your posts sometimes. Maybe just quote the relevant bits?

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I'll see what I can do to accommodate your needs.

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@*sons_and_daughters* wrote:

 I have seen you post some interesting information, but it can be lost in the blocks of quotes. Maybe that's just your posting style, and that's fine, but as I said, it can be hard to read. So, often they are scrolled over.

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Interesting, yes. I have been told that. Helpful too according to some. Partly my posting style I guess.  I may highlight some things.

[4channel]

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@4channel wrote:

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There should be a tick box for sellers when listing. The words by the box should say something like  .. .. .. 

"Be aware that listing an item at a low price may result in the item only selling for a low price.  The transaction should be honored. Do you agree?

This may solve some issues.

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@digital*ghost wrote:

Yeah, and to be doubly sure the seller will do it, there should be another tick-box directly underneath that prevents the listing from going live until it's ticked: 

▣ Pinky promise?

It'd help if ebay stopped the messaging that low start prices attracts more bidders, but you can't stop people from being people with tick-boxes. Even if eBay booted every seller that backed out of a sale for being disappointed with the end price, do you know what would happen then?

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Well, one thing that could happen is that sellers would lift their game, have integrity and not weasel out of their responsibilities. Perhaps 2 strikes and they're out.

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@digital*ghost wrote:

People would start marking items as shipped and then play the "must have got lost in the post, here's a refund" card, when the buyer starts asking questions, wasting even more time (and potentially other opportunities) for said buyer. 

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While there's a possibility that some sellers would try the old "must have got lost in the post, ", I think it would be less  of an occurrence . Sellers would be more likely to fall into line if they knew they couldn't try the old "Oh, I accidentally dropped it" or the "I just went down the road to get a loaf of bread and someone must have climbed into the window and taken it while I was gone" caper.

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@digital*ghost wrote:

The only real way to solve this issue is to get rid of auctions all together, or re-introduce reserves - at least that makes a clear statement to buyers up front that the seller will not go through with a sale unless the price reaches $X. 

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I think reserves would work. It can sometimes add to the excitement when bidders keep bidding because they are curious to find out what the reserve is. (Bidders should be bound by the same rules too) . In the past I have seen bidding frenzies taking place because of reserves. Quite exciting to watch in the last few mins the snipers as well.

[digital*ghost]

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@4channel wrote:

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While there's a possibility that some sellers would try the old "must have got lost in the post, ", I think it would be less  of an occurrence . Sellers would be more likely to fall into line if they knew they couldn't try the old "Oh, I accidentally dropped it" or the "I just went down the road to get a loaf of bread and someone must have climbed into the window and taken it while I was gone" caper.

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Sellers will always be able to do this - because there will always be cases where an item can't be supplied for legitimate reasons, and therefore ebay will always provide an allowance for it.

It even happened to me once - as I've mentioned before, I used to auction clothing. One time I had a really unusual vintage bolero (short jacket) with embroidered patterns. My routine was to list the items to end on a Sunday, clean / wash all of the pre-owned items over the weekend so they'd be super-fresh and ready for shipping on the Monday. Come the day of auction end, I followed what I thought were the washing instructions on the jacket (spoiler alert: I got them wrong). 

I ended up completely ruining it, and it was too late to end the auction. I messaged the winning bidder immediately once it ended and told her it had unfortunately been ruined beyond repair and not to make payment. Well, she made payment and didn't seem to believe me - I offered to send photos, and to even send the jacket to her for free if she wanted, and it wasn't until then that she begrudgingly accepted my explanation of what happened.

There would be many sellers who similarly find themselves in circumstances where they suddenly can not supply the item, but also can not prove why, either immediately or at all (stolen goods for example) - eBay has to balance an allowance for sellers to be subject to circumstances beyond their control (or, in my case, unwise and unwitting decision-making) with buyers screaming for blood when they don't follow-through. 

In terms of overall utility, an escape clause does less harm than indiscriminate ban-hammers. 

[domino-710]

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@4channel wrote:

I think reserves would work. It can sometimes add to the excitement when bidders keep bidding because they are curious to find out what the reserve is. (Bidders should be bound by the same rules too) . In the past I have seen bidding frenzies taking place because of reserves. Quite exciting to watch in the last few mins the snipers as well.

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When was the last time - ' reserve ' - was available on the Aus site.

1909.

[domino-710]

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@4channel wrote:

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"Be aware that listing an item at a low price may result in the item only selling for a low price.  The transaction should be honored. Do you agree?

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You coud possibly try that on the US site - here it would be - HONOURED. 

[repentatleisure1952]

Sellers should be required to state the day of their rubbish collection... that'll fix em.

[4channel]

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@4channel wrote:

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While there's a possibility that some sellers would try the old "must have got lost in the post, ", I think it would be less  of an occurrence . Sellers would be more likely to fall into line if they knew they couldn't try the old "Oh, I accidentally dropped it" or the "I just went down the road to get a loaf of bread and someone must have climbed into the window and taken it while I was gone" caper.                                 

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@digital*ghost wrote                                                                        

Sellers will always be able to do this - because there will always be cases where an item can't be supplied for legitimate reasons, and therefore ebay will always provide an allowance for it.

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Some sellers may do this. But that's why I suggested in a prev post, a 3 strikes and you're out kind of thing. If the behaviour repeats within a certain time then it's a fairly good indicator that something's up!

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@digital*ghost wrote     

It even happened to me once - as I've mentioned before, I used to auction clothing. One time I had a really unusual vintage bolero (short jacket) with embroidered patterns. My routine was to list the items to end on a Sunday, clean / wash all of the pre-owned items over the weekend so they'd be super-fresh and ready for shipping on the Monday. Come the day of auction end, I followed what I thought were the washing instructions on the jacket (spoiler alert: I got them wrong). 

I ended up completely ruining it, and it was too late to end the auction. I messaged the winning bidder immediately once it ended and told her it had unfortunately been ruined beyond repair and not to make payment. Well, she made payment and didn't seem to believe me - I offered to send photos, and to even send the jacket to her for free if she wanted, and it wasn't until then that she begrudgingly accepted my explanation of what happened.

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An unfortunate accident. When I was selling, I operated in a completely different manner. Any preparations, cleaning, adjustments were done well and truly before the listing.  That avoided any unnecessary unforeseen issues and it helped me with grading better as a finished graded product is actual and listed as such. So in short, there are 4 stages as far as I'm concerned. 

Choosing item .. .. inspecting item .. .. grading .. .. and then listing item. If item when under inspection needed cleaning then that is done before grading.

Only once did I feel that I had over-graded an item. I had listed it and it was won. So, I was tossing it around in my mind if my grading was up to standard. Looking back now it was ok, but I have always been very strict on myself. In the beginning very much so!  Anyway, I threw in a collectable surprise gift.

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@digital*ghost wrote:

There would be many sellers who similarly find themselves in circumstances where they suddenly can not supply the item, but also can not prove why, either immediately or at all (stolen goods for example) - eBay has to balance an allowance for sellers to be subject to circumstances beyond their control (or, in my case, unwise and unwitting decision-making) with buyers screaming for blood when they don't follow-through. 

In terms of overall utility, an escape clause does less harm than indiscriminate ban-hammers. 

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This is why a 3 strikes and you're out or suspended kind of thing is best.  Some rule needs to be enforced.  If sellers are allowed to get away with dishonest practices then they will keep on doing so.

One US seller *********  who I have dealt with has a big turnover. This seller is very dishonest, refuses to take responsibility for their mistakes and even tried to get extra money out of me after I had paid for and received a shoddy item. I had to pay for the return out of my own pocket. Thankfully as a one-off gesture, PayPal stepped in and covered it and refunded me.  I've dealt with others who are nothing but liars and thieves. And I have dealt with people who are mentally / emotionally incapable, or too immature of rectifying an issue or taking responsibility for cavalier grading. And I have dealt with some of the most decent sellers one could ever hope to.

[davewil1964]

And I have dealt with some of the most decent sellers one could ever hope to.

Yet this is the first time you mentioned them. You seem you have a negative mindset. As evinced by your many posts lamenting seller standards.

Like any rating websites - people only use them when they have an issue, thus they are not generally representative of reality.

[domino-710]

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@4channel wrote:

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@4channel wrote:

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While there's a possibility that some sellers would try the old "must have got lost in the post, ", I think it would be less  of an occurrence . Sellers would be more likely to fall into line if they knew they couldn't try the old "Oh, I accidentally dropped it" or the "I just went down the road to get a loaf of bread and someone must have climbed into the window and taken it while I was gone" caper.                                 

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@digital*ghost wrote                                                                        

Sellers will always be able to do this - because there will always be cases where an item can't be supplied for legitimate reasons, and therefore ebay will always provide an allowance for it.

                                                           ----------------------------------------------------------

Some sellers may do this. But that's why I suggested in a prev post, a 3 strikes and you're out kind of thing. If the behaviour repeats within a certain time then it's a fairly good indicator that something's up!

                                                           ----------------------------------------------------------

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@digital*ghost wrote     

It even happened to me once - as I've mentioned before, I used to auction clothing. One time I had a really unusual vintage bolero (short jacket) with embroidered patterns. My routine was to list the items to end on a Sunday, clean / wash all of the pre-owned items over the weekend so they'd be super-fresh and ready for shipping on the Monday. Come the day of auction end, I followed what I thought were the washing instructions on the jacket (spoiler alert: I got them wrong). 

I ended up completely ruining it, and it was too late to end the auction. I messaged the winning bidder immediately once it ended and told her it had unfortunately been ruined beyond repair and not to make payment. Well, she made payment and didn't seem to believe me - I offered to send photos, and to even send the jacket to her for free if she wanted, and it wasn't until then that she begrudgingly accepted my explanation of what happened.

                                                           ----------------------------------------------------------

An unfortunate accident. When I was selling, I operated in a completely different manner. Any preparations, cleaning, adjustments were done well and truly before the listing.  That avoided any unnecessary unforeseen issues and it helped me with grading better as a finished graded product is actual and listed as such. So in short, there are 4 stages as far as I'm concerned. 

Choosing item .. .. inspecting item .. .. grading .. .. and then listing item. If item when under inspection needed cleaning then that is done before grading.

Only once did I feel that I had over-graded an item. I had listed it and it was won. So, I was tossing it around in my mind if my grading was up to standard. Looking back now it was ok, but I have always been very strict on myself. In the beginning very much so!  Anyway, I threw in a collectable surprise gift.

                                                         ----------------------------------------------------------

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@digital*ghost wrote:

There would be many sellers who similarly find themselves in circumstances where they suddenly can not supply the item, but also can not prove why, either immediately or at all (stolen goods for example) - eBay has to balance an allowance for sellers to be subject to circumstances beyond their control (or, in my case, unwise and unwitting decision-making) with buyers screaming for blood when they don't follow-through. 

In terms of overall utility, an escape clause does less harm than indiscriminate ban-hammers. 

---

                                                         ----------------------------------------------------------

This is why a 3 strikes and you're out or suspended kind of thing is best.  Some rule needs to be enforced.  If sellers are allowed to get away with dishonest practices then they will keep on doing so.

One US seller *********  who I have dealt with has a big turnover. This seller is very dishonest, refuses to take responsibility for their mistakes and even tried to get extra money out of me after I had paid for and received a shoddy item. I had to pay for the return out of my own pocket. Thankfully as a one-off gesture, PayPal stepped in and covered it and refunded me.  I've dealt with others who are nothing but liars and thieves. And I have dealt with people who are mentally / emotionally incapable, or too immature of rectifying an issue or taking responsibility for cavalier grading. And I have dealt with some of the most decent sellers one could ever hope to.

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 Did anyone make it through this CARP

[imastawka]

Nope.  Never do