@pangatp wrote:
Sadly to say ebay chose to not refund due to eBay Premium Service seller providing false fraudulent delivery details. One bad egg that knows how to use and abuse ebay policies to there advantage is enough for me not to buy here any longer as the money is not a factor but the principle of the fact that buyer protection as advertised is a load of **bleep** and false advertisement. Thank you all for your replies and trying to help but I hope ebay burns in hell
I refer back to my first post....
The seller has to prove that they sent an item to your delivery address, they can't just supply a tracking number and be done with it.
Like yourself, I recently purchased a couple of small items, the total price of which (including postage) was less than the postal service that was advertised.
Not long after my purchase, a tracking number was uploaded to eBay. My first thought was wow, that seller must be losing money on purchases like mine... (as opposed to, wow, that must be dodgy). Cut to a few days later and I checked my PO box and there was the package, with the tracking label that matched the number they'd uploaded.
Moral of that particular story - you can not assume that just because the price you paid is less than the total value of the goods and services being offered, that the seller is scamming.
I wonder, if the package had been delivered to your doorstep, but before you could go outside and grab it, you saw someone run up the driveway and steal it, would you still blame the seller? I would certainly hope not.
I put to you that they only reason you currently have the "luxury" (for lack of a better word) to make your assumptions and blame the seller, is because you currently don't know what actually happened. Why not contact AP and make the necessary enquiries - at least you might get some more information rather than continue with assumptions. If it turns out the seller did do something dodgy you can report them for online fraud (but to be honest with you, I'm not convinced the seller is dodgy - why? Because I can't understand why a seller of that volume would go to so much trouble to scam about $1-2 (after all associated fees etc are paid). I can't imagine anyone doing that sort of thing when it the vast majority of the time it is quicker, simpler and better to just refund and move on - you may suggest if they do this on <$5 items often enough they'd be making decent money, and the answer is no... They really wouldn't. Even if they did it 100 times a week (and actually managed to maintain an eBay account with that many dissatisfied customers, their net criminal gain would be... $100? $200?
Logic dictates that sort of practice would be unfeasible on all counts.
When you don't know what happened to the package, is it genuinely fair to assume the seller is to blame, and/or did something dodgy? Maybe it's Australia Post that did something dodgy? Maybe it's a random passer by, maybe not. Near as I can tell, what do you know for absolute certain (and I do mean absolute, as in you have 100% irrefutable evidence), other than you don't have the item, and the online tracking doesn't match your suburb?
