Item not received

[audistarelectronics]

Hi all, paid for an item on 14th this month, posted from QLD to NSW. Item still not received as of this date. Seller has sent the item as it can be tracked to Aust Post depot in Sydney, but that's where it stops.  Contacted Aust Post and they said the sender must contact them and lodge a missing parcel report. I contacted the seller and complained that I hadn't received the item, and that if it doesn't show up by this Friday, that I want a refund, as it has been over two weeks since payment was made. The seller replied saying that they won't refund until they get the item back from Aust Post. So, where does that leave me, they have my money, I have no item, and I am supposed to hang around while the seller and Aust Post argue about it?  We buy an item, pay for a safe delivery, things go wrong and the buyer is expected to just cop it sweet. It is signature required, so the seller can be sure that if it gets delivered, after they refund, they will know about the dishonesty, if any.

[esayaf]

These forums are useless for help. People here just like to annoy and accuse

[collect247]

I would have contacted the Ombudsman after a month

[audistarelectronics]

Steady up, I think you should check who you are replying to, I never mentioned the issues you are raising in you reply, think you might be directing it to a different writer.

[collect247]

As ebay have given the buyer a 30 day MBG then all buyers need to calm down and take a chill pill.

AP times vary and sometimes things go wrong and you don't receive your item on time but that doesn't mean

that you go for the sellers throat lol.

99.99% of sellers will help out when things go wrong so when they do just be polite about it.

Buyers have it made these days with all that protection they have been given,it's the poor sellers

that have to put up with all the BS.

[esayaf]

I'm using the app. Unfortunately all replies on the app are directed to the OP. My reply wasn't directed to you it was for the person that thinks I know their health status and sex.

[collect247]

We can see that it wasn't meant for you lol and esayaf please check who your post is for before you post lol

As when you let a bit of steam off you accidentally post to the wrong member.

[collect247]

Ah yes the good old reliable app fair enough haha

[esayaf]

Funny how in thirteen years of buying and selling on eBay I've only ever been stuffed around by sellers. Maybe more sellers need to provide better customer service.
In this case the seller is being unreasonable to ask for return of the item before refunding. Only the sender is able to claim through Australia post. Therefore the seller needs to deal with Australia post but you obviously don't care about the actual situation you just want to annoy me.
Maybe if you're customer service was better you wouldn't of had your selling curtailed.
I have worked in customer service most of my life. 100% feedback and not a single unhappy buyer but I meet pathetically incompetent sellers all the time

[collect247]

As time goes by and you spend most of it on these boards you will not only know the health and sex status of us members

but also what we are thinking about lol.

I bet you know exactly what I think about ebay don't you 

See that didn't take long did it haha

[esayaf]

I will never remember the sex or health status of anyone here as I can't. I have my own health issues that impacts my memory.
I know you're banned from selling only because you mention it nearly every post