Item not received

[spellson]

Hi, I am new to the discussion boards. I recently purchased some DVDs 05/12. I haven't received them or heard from the seller. The seller has a good track record but has recently got a neg for item not received. The seller has other items for sale at the moment. I emailed the seller 2 days ago but no reply. I have never had a problem before on eBay but I have a bad feeling about this transaction. Any advice would be appreciated.

[spellson]

Flashback, the sellers descriptions are a basically the same for every item they sold. and they have over 700 positive f/b

[spellson]

Foxette, how do u open a dispute? Sorry for the ignorance but I have never had a problem before

[foxette-in-sox]

Foxette, how do u open a dispute? Sorry for the ignorance but I have never had a problem before

Next to the item on your won page,there are 3 things-Leave Feedback,Contact Seller & More Actions-click on more actions & look down & you'll see Resolve a Problem.Click on that & follow the prompts to open a Paypal dispute.

Its very easy & you're not ignorant.

[spellson]

Thanks foxette, I will live them until Wed and if no response I will open a dispute. 

[thesoulyearns]

Foxette, how do u open a dispute? Sorry for the ignorance but I have never had a problem before

I'm not foxette but you can open a dispute for Item Not Received by going into the tab called Purchase History. When you find the product that you paid for, click on the dropdown menu to the right called More Actions.

From that menu, click on Resolve A Problem. You'll be taken to another page where you can either report it as Not as Described or Not Received.

I would wait a few more days... Don't feel as though you have to lodge a dispute right away or you'll lose your money. You have 44 days or so to lodge a dispute and it's only been 10, so give it at least two full weeks to arrive. Around Christmas time, it's generally understood that parcels can take longer to arrive.

[spellson]

Thanks thesoul, i will wait a few days but the lack of communication and the recent neg against the seller worries me. The seller has also left f/b almost everyday since I won my item, so they are on line

[foxette-in-sox]

Thanks thesoul, i will wait a few days but the lack of communication and the recent neg against the seller worries me. The seller has also left f/b almost everyday since I won my item, so they are on line

Spellson,stop worrying & come onto the I feel Very sad thread-funniest (nonsensical) thread all day :^O

[patchoo78]

Argh.. wrong thread again! :_|

[foxette-in-sox]

Argh.. wrong thread again! :_|

I WAS scratching my head over your post Patchoo lol

Put it on RIGHT thread-someone there needs a chill pill :^O

[lovemyford10]

 Would try ringing the seller as you said .This time of year things do go missing have an item I sold  vanish and it is registered but there is no record showing it at all .,Good old Aust Post .

If you cannot get hold of the seller then put in a claim .I think everyone deserves a chance .