on 11-01-2021 04:17 PM
Ordered something, never received it. raised a request with ebay and sent a message to the seller. No responce, Ebay closed my request. Now can't do anything, so much for the ebay "MONEY BACK GURANTEE"
on 11-01-2021 04:26 PM
Did you follow through with the item not received dispute before it timed out?
The only reason eBay will ever side with a seller is if they can provide tracking proving delivery
Or if the buyer does not do anything before the time limit is up
If you had paid via PayPal, you could have tried opening a dispute there, where they give you six months
Money back guarantee only works if the buyer follows the proper procedure
on 11-01-2021 04:37 PM
You need to give a few more details if you want anyone to help you.
What was the last estimated delivery date of your item?
When did you open the case for a refund and how long was it before it was closed by ebay?
on 16-01-2021 10:03 PM
i agree with what you are saying ....it happens
on 16-01-2021 10:13 PM
Very helpful.
The Op was asking for help...