Removal of negative feedback

This subject must be of considerable interest to a number of people that have had their feedback removed.

 

I have left only 3 negative feedbacks over a number of years with many purchases. All have been removed.

One was removed after I initiated a dispute and complaint about being libeled. I complained. he was found wrong, but he was rewarded with the removal of not only his offending reply but also all of mine which did not contravene policy.

 

Recently I legitimately stated that that the postage was excessive. And also discoved that another member's feedback stating the same was removed. The seller's score however was such that the reasonableness of his postage outscored the rest.

The basis of malcontent with this seller was that he started the auction at 99cents and it was won at that price but then charged $127 to have that 39kg item shipped less than 5km literally down the road to my place.

An examinination of the seller's feedback scores it indicates that some 200 feedbacks are missing that must be neutral or negative.

Clearly many feedbacks have been removed and given that it can be argued that, that freight cost was excessive and that the seller sells many of the same item and other items  this way, that a substantial number of people would not have been completely happy with this charge.

 

Seeing that I found another member with the same view, before that person's feedback was also removed, I seemed to have some cause for concern about how the feedback is manipulated for large sellers to show an extraordinary postive feedback in the absence of almost non existent negative. In the real world this rarely is the case, some negative must be justified!

 

Another alarming point is that when I filled out the feedback it would not allow me to give less than the 5 stars; the item listing incorrectly said freight was free and that is why 5 stars are automatically given. So in affect I was only allowed to give feedback if I gave them 5 stars for freight, although that was the very point of my negative feedback - that freight was not reasonable!

 

Not fair trading on a number of points.

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Re: Removal of negative feedback

As the OP "dave the sparky" does resonate my opinion about the feedback system in that a novice or even not so novice EBayer would have the expectation that 100% positive means that the seller is at the very least ethical.

I don't believe that he can be criticised for not believing the system is OK. Justifying the various means by which the system can be manipulated does not help the average Buyer. 

Message 31 of 46
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Re: Removal of negative feedback

No-one has justified manipulation of the system...all we have done is help dave the sparky to have his feedback re-instated.

 

Why come to the boards with complaints if you do not want help to correct what you perceive as a flaw in the system.

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Re: Removal of negative feedback

dear lyndal... i was not going to comment further on this issue as "most people" have missed my point.... I DONT REALLY CARE ANYMORE ABOUT THE SELLER THAT DID THE WRONG THING BY ME. BUT HE KNOWS HOW TO HAVE NEGITIVE FEEDBACK REMOVED SO HE KEEPS HIS 100% RATING. MY POINT WAS THE AVERAGE PERSON WOULDNT KNOW THIS EVEN HAPPENED, SO A DODDGY SELLER CAN RIP OFF UNSUSPECTING PEOPLE. i am in no way insinuating you personally have done anything wrong to me, and i clearly thanked you for your help. it was a little tongue in cheek when i called you a career E-bayer but you must admit 5002 feedbacks in 7 years = about 1.95 items a day... just saying!!! also i dont think you are able to make any comments about feedback if you choose to keep you feedback profile private, even tho you are only a buyer.... again no personal attack on you its just my opinon!! now i am sorry if you were/are offended buy my comments i did not intend to upset you.... i will not be returning to this post so this is my final comment. goodbye...
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Re: Removal of negative feedback

How is having feedback removed ripping anyone off.

Just as your seller knows how to have it removed, so some of us know how to have it re-instated and are happy to share that knowledge when asked.

Not sure how you can say I have no right to make comments about feedback just because I have Private feedback.  You can see from the number of feedback I have received that I have experience in buying on ebay so does it really matter what size clothing I buy, whether I like red, blue or orange scarves or whether I buy cheap hobby items or expensive collectables?  How would that make any difference to the advice I have given to you about your problem?

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Re: Removal of negative feedback


@dave-the-sparky wrote:
dear lyndal... i was not going to comment further on this issue as "most people" have missed my point.... I DONT REALLY CARE ANYMORE ABOUT THE SELLER THAT DID THE WRONG THING BY ME. BUT HE KNOWS HOW TO HAVE NEGITIVE FEEDBACK REMOVED SO HE KEEPS HIS 100% RATING. MY POINT WAS THE AVERAGE PERSON WOULDNT KNOW THIS EVEN HAPPENED, SO A DODDGY SELLER CAN RIP OFF UNSUSPECTING PEOPLE. i am in no way insinuating you personally have done anything wrong to me, and i clearly thanked you for your help. it was a little tongue in cheek when i called you a career E-bayer but you must admit 5002 feedbacks in 7 years = about 1.95 items a day... just saying!!! also i dont think you are able to make any comments about feedback if you choose to keep you feedback profile private, even tho you are only a buyer.... again no personal attack on you its just my opinon!! now i am sorry if you were/are offended buy my comments i did not intend to upset you.... i will not be returning to this post so this is my final comment. goodbye...

'I am sorry" - no you're not or you wouldn't have brought up, yet again, YOUR baseless opinion. Which seems to trump facts. in your opinion.

Message 35 of 46
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Re: Removal of negative feedback

Hello, everyone. This discussion is getting a little heated. Could we please communicate with a more civil tone. Thanks!

Message 36 of 46
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Re: Removal of negative feedback

If I preface my post with "Politely' will that count?

 

or do I need to poorly disguise my slag offs at other members, ala the OP?

Message 37 of 46
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Re: Removal of negative feedback

Okay, I've tried twice to post the thread in here, and both times it's posted on the thyread.

 

Once more - http://community.ebay.com.au/t5/Buying/Removal-of-negative-feedback/m-p/758987#U758987

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