Scammer

[wattl_65]

Hi, 

I purchased a dvd set on 01/12/24 and was provided a tracking number.

When tracking the parcel, Fedex said it was delivered on 09/12/24. The proof of delivery photo was a large roll of plastic,  left at someone else's house.

I contacted both Fedex and the seller.

The seller said it was a mix up and sent another dvd set, with Australia Post tracking.

The item states "delivered " even though I reported it hasn't. 

Fedex have no history of my address.

Australia Post do not identify the tracking number, today was the latest the second delivery would arrive.

The seller is fraudulent, I asked for a full refund, no message.

I left negative feedback,  he had it removed. 

How is that even possible?

The feedback was removed even though I opened a dispute with Ebay over this seller, provided details about the item not being delivered, both to Ebay and in my negative feedback.

This seller is continuing to scam people, and I was denied my right to leave feedback.

This seller is a major seller, is that why he could have my feedback removed?

I also mentioned in my feedback that the seller is not located in Australia,  but overseas.

I have proof in the false tracking number he provided.

Why didn't Ebay contact me before removing my feedback?

The system is not fair to buyers when they are up against large sellers.

Now I need to wait until 18/12/24 for Ebay to refund my money.

I'm down $40, which might not seem a lot to people, but to me, it is.

I've also reported this seller to Ebay.

When a seller can easily have negative feedback removed,  how honest is the feedback system?

All I see is Ebay supporting a scammer, a fraudulent seller who never had any intention of providing me with what I purchased. 

[springyzone]

Absolutely  you need to have a proper ebay claim lodged & follow through and hopefully you get a  full refund that way. $40 is a lot at this time of year for a lot of people.

Just one thing to add. When things go wrong with an order and a seller offers to repost, always say nope, just give me a full refund now. That way, if they don't, you can swing into an ebay claim and not have things drag on.

As for feedback being removed, ebay is doing this a bit too often lately when the buyer's feedback has been perfectly honest and reasonable.

I sometimes think ebay should give buyers the chance to edit feedback if there is an issue. And tell buyers what that issue is. Maybe not for out and out abuse or for eg a positive comment with a red dot and those sorts of things, but with otherwise reasonable comments.

All I can think of that may have got yours removed is saying the seller is not in Australia. If it is the one I looked at, the seller seems to be registered in Aust but that does not mean their stock is from Australia, a lot of these sellers seem to drop ship.

I make it a policy never buy on ebay from any seller who has a a whole lot of negs for things such as never responding to messages, never sending things and so on. It can be tempting but a feedback score under about 95% can be a real red flag, you need to check it out carefully before buying.

[gutterpunkz05]

I did say they were fraudulent and not to trust them etc

===========================================

There is your answer, while that may be your opinion, it is defamatory as a public statement, such as feedback, and breaches ebays policy.  If the feedback was  not automatically removed by ebay, it would be  at sellers request.

If the feedback was not removed, it could leave both you and ebay, legally liable.

[gutterpunkz05]

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@wattl_65 wrote:

No, I didn't go against the policy. I just explained what happened. 

---

Apparently you did.

[*casey*]

"I mean, if I didn't know better, I'd  say a hijacked account as there negs went up very fast"

Yes, there's something very wrong with the seller's account.

The seller  account  stopped leaving feedback for buyers  6 months ago and the last feedback

left for  a   "buyer "   was   "nice item"

This is exactly what  scammers do, they leave the opposite feedback by mistake, unintentially.

[sandypebbles]

Indeed

Strange they stopped leaving feedback for others right at the same time their own feedback went down the loo 

[wattl_65]

Thanks, great advice.

I'll try tomorrow and let you know how it goes.

[sandypebbles]

Good luck

I think you may need to wait until Monday for a supervisor to be available 

Hopefully this scammer will be too 'clever' once too often and bring themselves undone 

[sandypebbles]

Another neg since yesterday, with another 'FedEx' story in the feedback 

[*casey*]

It looks like a lot of buyers have just given negative and  possibly not opened a dispute.

But I have my doubts whether eBay has any seller on their radar.

Look at this.  Padi and I responded to a  buyer  (who should have known better)  months ago.

I've lost count of how many times it was reported and gave up in the end.

19.8 %  feedback

174 negs

Still has 5500  items listed

eBay have refunded so are aware.

https://www.ebay.com.au/str/meligall28viewprofile?_tab=feedback

It's an absolute digrace

[sandypebbles]

Good lord that is beyond 😳😡😠

And still people keep on buying

They can't use the excuse 'but eBay said' one of their most trusted sellers on this one 

The scammer must be in seventh flippin' heaven