Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill

[ra157]

Last Friday I had the interesting experience of winning a Nikon 1 J3 mirrorless camera with two lenses at a very good price. I immediately paid for it with Paypal. 19 minutes after the end of the auction, the seller then cancelled the sale, citing the reason as,
" I'm out of stock or the item is damaged".

Plainly she wasn't out of stock, and it strains credulity that she suddenly discovered the camera was found to be damaged within 19 minutes of my winning it. I reported the seller to Ebay.

Ebay's response included,

"I assure you that I have warned the seller and we will monitor their account to make sure that if they continue to cause bad-buyer experiences, we will take further actions which could lead to restrictions or even indefinite suspension."

As best I can see it – sellers can break their Ebay conditions and their contract with me with impunity.

Plainly, if this pattern is repeated by a frequent seller, Ebay will do something. But it appears that casual sellers never have to worry about getting what they perceive to be a dud price for their item. If they do, they can just cancel the sale and claim the item was damaged.

To make matters worse, the camera was listed as not having a charger, which I bought from another seller after winning the camera. Despite my requesting that he cancel the order, it is on its way to me, and I have paid $10.98 for a useless charger.

Anybody else had this type of  frustrating auction experience?
Regards,
Renato

[digital*ghost]

Ohhh, so like, when someone makes the (correct) point that you didn't lose anything except an opportunity, because the opportunity was taken, leaving you in the exact same position you had been in before the item was even listed and having to spend potentially much more to buy what you wanted anyway, you thought it was a good idea to go all drama queen about it and try to assert you had theoretically lost potentially hundreds because now, you're in the same position as you were, of having to spend more to get something.

Baiscally, instead of saying "I missed out on the opportunity to save some money", you decided it would sound better to say "I've lost hundreds of dollars!", but everyone saw through your BS anyway. Got it. 🙂

Sayonara, friend, enjoy your holiday. 

[gewens]

Hello, everyone. This thread is getting off-topic. Let's go back to the original topic about auction. This thread will be locked if off-topic discussion continues. Thanks.

[collect247]

It was off topic on the first post lol

[davewil1964]

If it wasn't off-topic to start with, the OP certainly took it there very quickly.

[*tippy*toes*]

Please don't lock the thread, it's the most drama we've had here for ages! The boards need a little spice occasionally, otherwise it gets very boring.

[ra157]

Hi again L1ooo-slr-sales,
           You state,
"Please show me where I have posted that you should have “investigated the times and made a determination that I shouldn't have won etc etc” or that I support “the seller telling lies” as I can’t find that at all.  You have accused others of making things up, now you are making things up."

So I'll show you, specifically where your replied to 4 Channel,
"I too find it disappointing when members aren’t straight up and omit facts from their posts, possibly to skew debate/conversation."
  which I take to mean you are suggesting I should have investigated times and make a determination that I shouldn't have won.

And as you have said below(and many times before,
" ...........I do believe that the seller is inexperienced and there is evidence for me to have said so.  I don’t believe I have ever supported the seller telling lies in order to avoid compliance with the User Agreement.  If I have, then please show me where.  I have said that the seller’s actions are due to them being inexperienced, and that they used the limited tools made available to them by eBay.  I have posted that members will break the rules, but that doesn’t mean that I support that.. "

The seller's actions in my opniion, - are telling lies - and that is what you are supporting.

Furthermore, you continued unsupported assertion as fact, that the seller "panicked" and so her "actions" (i,e, in my opinion, the telling of lies) could be condoned seems very Voltaire like from you. The notion that someone who has been on Ebay for six years doesn't know that a last minute flurry of bids can be expected - when there are six bidders and other watchers - beggers belief to the point of incredulity, Yet that is what you are basing your premise on.
Regards,
Renato




           

[ra157]

Hi Kollector18,
           You state,
"Please don't take a laptop and please don't come back.

Have a nice vacation you deserve it, and take as many photos as you like with all those new cameras you bought.

No wait unless you have already resold them for a profit lol."

             Thanks for your good wishes - we are taking a Luxury Escape to Thailand. 
I'm taking several Nikons on the trip.
Regards,
Renato

[ra157]

Hi Springyzone,
             Thanks again for your considerate reply. You state,
"The seller may not have been honest and that is against the guidelines. I actually think we all agree on that bit."

No one has to abide by guidelines - but everyone has to abide by the User Agreement. You are downplaying the actions at issue in this discussion.

Actually, from the responses, I don't think that most people here would agree with what you refer to as "on that bit".
People have been bending over backwards to pretend the opposite is true.

And when you write,
"Not at all. You were saying you would have asked the seller to send you the broken item & said you would reimburse them later. That is not the procedure on ebay for cancellations. You have ignored the bit I wrote about the risks a seller would take if doing that. If a seller wants to cancel a sale then they would be better off to follow the usual procedure put in place by ebay."
you may as well be writing,
"Bargains Depend entirely on Goodwill."

Not sure what you are arguing about with me - it is what I wrote in the title of the thread. Same can be said for you point about casual sellers and "Yes, it can be a problem if sellers don't follow through."

One defect among casual sellers still amounts to "Bargains Depend entirely on Goodwill."

I'm still not inclined to think Buyers retract bids willy nilly, without an error being involved. Ebay could supply the statistics for that.
by comparing the retracted bid for the final price sold, In my cases, it would be obvious I'd made errors.
Regards,
Renato

[k1ooo-slr-sales]

---

@ra157 wrote:

Hi again L1ooo-slr-sales,
           You state,
"Please show me where I have posted that you should have “investigated the times and made a determination that I shouldn't have won etc etc” or that I support “the seller telling lies” as I can’t find that at all.  You have accused others of making things up, now you are making things up."

So I'll show you, specifically where your replied to 4 Channel,
"I too find it disappointing when members aren’t straight up and omit facts from their posts, possibly to skew debate/conversation."
  which I take to mean you are suggesting I should have investigated times and make a determination that I shouldn't have won.

And as you have said below(and many times before,
" ...........I do believe that the seller is inexperienced and there is evidence for me to have said so.  I don’t believe I have ever supported the seller telling lies in order to avoid compliance with the User Agreement.  If I have, then please show me where.  I have said that the seller’s actions are due to them being inexperienced, and that they used the limited tools made available to them by eBay.  I have posted that members will break the rules, but that doesn’t mean that I support that.. "

The seller's actions in my opniion, - are telling lies - and that is what you are supporting.

Furthermore, you continued unsupported assertion as fact, that the seller "panicked" and so her "actions" (i,e, in my opinion, the telling of lies) could be condoned seems very Voltaire like from you. The notion that someone who has been on Ebay for six years doesn't know that a last minute flurry of bids can be expected - when there are six bidders and other watchers - beggers belief to the point of incredulity, Yet that is what you are basing your premise on.
Regards,
Renato

---

which I take to mean you are suggesting I should have investigated times and make a determination that I shouldn't have won.

That is a bit of a stretch.  Just because you take it to mean that doesn’t mean you are correct.  Following your line of thought above, I could interpret any of your comments as meaning that you believe in the Easter Bunny, Santa Claus and the Tooth Fairy . . . . wouldn’t make me right!

The seller's actions in my opniion, - are telling lies - and that is what you are supporting.

Wrong again  **yawn** . . . . . . next!

Like others, I have posted what I think happened . . . . . . and I have not condoned/supported any seller telling lies.

[ra157]

Hi Lyndal 1836,
           You state,
"Springy, I understand that if there are bids on an item the seller has to cancel the bids before he can cancel the listing.

In this case the seller did not cancel the bids.....that would probably also have incurred the wrath of the OP."

Beats me why you'd think that. That's happened various times to me, and I have shrugged - so be it.
Regards,
Renato