Seller can't send to my address and trying to force payment

Hi,



So I need some advice on this.



Purchased an item, and on checkout discovered that they will not send to PO Box. (messages comes out in checkout)



Unforunately i only accept deliveries to PO Box.



There was no mention in item description that they do not send to PO Box, as I otherwise would not have purchased of course.



Asked to cancel transaction, but buy won't cancel and have opened a unpaid item case. Seller won't respond other than to ask me to pay, even offer to pay outside of ebay direct to paypal account and would send to PO Box then, Unforunately i have already purchased elsewhere from another seller who does not have this problem.



A day later i have opened a item not described case.



Any advice on what i should do in this case?



I have seen this happen quite a few times, sellers can't send to PO Box, but item description does not say so, i don't know until it is too late (i have committed to buying). Usually sellers are pretty good and we can mutually cancel.



I think it is a flaw in ebay system, if seller can't send to PO Box (shows up in checkout), then the item description should mention as well, so potentials don't try and buy it



Thanks.





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Re: Seller can't send to my address and trying to force payment

Why dos Ebay then NOTadvertise the fact the Seller will not send to a PO Box under there Postage and Handling tab...

I got caught out a couple of times...

I had to send a dozen emails out for 1 item and recieved 7 emails back saying we do not post to a PO Box..

Now I check other online retailers prior to ebay..

eBay is now my last resort... I go to there competition first.

 

eBay needs to let the buyer know before commiting to a purchase!!!!

 

Message 31 of 32
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Re: Seller can't send to my address and trying to force payment

You had to drag up a 5 yo thread for that?!!

 

Duplicate post - I answered your other one here -

 

https://community.ebay.com.au/t5/Selling/Why-are-there-so-many-problems-sending-goods-to-a-PO-Box/m-...

 

 

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