on โ18-03-2018 08:27 PM
Hi.
I keep getting this message EVERYTIME I send a message to a seller:
Hi gabtronic_90,
popsngifts is out of the office until 03/22/2018 and may not be able to respond to your message.
Solved! Go to Solution.
on โ19-03-2018 05:54 AM
At least you know they are away because they let you know with the automatic reply they set up.
It would have been worse if they hadn't set up an automatic reply and you just had no idea why they don't answer.
on โ19-03-2018 08:27 AM
I didn't know that about automated messages. I wasn't sure whether they'd changed their handling time or not because the ETA was the 27th for me, from memory (in country Vic). I have no idea what it'd normally show.
If I got an away message like that I'd cut them some slack too. It's not like they're going to post the item if they're away and it hasn't already been sent.
โ19-03-2018 08:27 AM - edited โ19-03-2018 08:28 AM
I do not have a shop but I have an option to set up an auto reply
To be fair, I do not think sellers should be expected to end or revise all their listings if they have a genuine emerency to deal with
All we know at the moment is we have the OP demanding to cancel for an unknown reason and neaut feedback left in a tanty
At least this seller had the manners to set up the auto reply
โ19-03-2018 08:29 AM - edited โ19-03-2018 08:33 AM