Sellers lying in feedback response

[crazydropbear]

I just read the last post "Sellers inability to package items securely" and agree with the frustration.

I bought Rolex watch movements. They were mailed to me in a small paper envelope.

I was charged $8 for postage and the seller  spent $2. I complained to the seller three times with no response before posting negative feedback.

I noticed today the seller has left a comment on my feedback saying I lie and the items were mailed in a box with bubble wrap.

I have the envelope the movements arrived in. It has the sellers business stamp on it. I am happy to provide photos to verify my claim.

Something has become lost, some sellers genuinely don't care. To counter genuine feedback with a fabricated response.

What and who are buyers to believe? 

What is it when poor service and negative feedback can be shrugged off with untrue counter responses?

[davewil1964]

My point was, and is, that the total price is the total price, regardless of whether the sticker price was $2 or $8 for the postage.

The parts COULD have been damaged, but WERE they? I'm guessing not, as your coronary seems to be about the postage price/method not the condition of the items.