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Sellers misleading listing

The seller as do a number of sellers listings are misleading. I made a purchase that were suppose to be polystyrene cups only to find that what I received were single wall paper cups. It is annoying that EBAY doesn't have a complaint handling section. You can not send an email directly to EBay or make a phone call. I have now referred this to the Department of Consumer Affairs in Western Australia. I am hoping that action can be taken against Ebay and the Seller.

 

 

 

Message 1 of 19
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18 REPLIES 18

Re: Sellers misleading listing

imastawka
Honored Contributor

Can you give us an item number please - on right hand side of listing ยฝ way down.

Message 11 of 19
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Re: Sellers misleading listing

The eBay item number is   113691288642. The seller has now revised his listing to take out the word polystyrene 

Message 12 of 19
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Re: Sellers misleading listing

Sorry, but the only revisions I see are for BIN prices, not description/title.

 

12 May, 2023
15:15:21 AEST
Buy It Now price
Buy It Now price for 500cups
12 May, 2023
15:15:42 AEST
Buy It Now price
Buy It Now price for 2000cups
27 Aug, 2023
09:13:39 AEST
Title
Buy It Now price
Message 13 of 19
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Re: Sellers misleading listing

The title nor the description contains - polystyrene

Message 14 of 19
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Re: Sellers misleading listing


@imastawka wrote:

Sorry, but the only revisions I see are for BIN prices, not description/title.

 

12 May, 2023
15:15:21 AEST
Buy It Now price
Buy It Now price for 500cups
12 May, 2023
15:15:42 AEST
Buy It Now price
Buy It Now price for 2000cups
27 Aug, 2023
09:13:39 AEST
Title
Buy It Now price

27th august had a title change,  may have only being in the title

Message 15 of 19
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Re: Sellers misleading listing

Apologies.  Brain drain.  I missed that one.

Message 16 of 19
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Re: Sellers misleading listing


@imastawka wrote:

Apologies.  Brain drain.  I missed that one.


We are all allowed one each year,  I think I have used mine for the next 50 years

Message 17 of 19
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Re: Sellers misleading listing


@l_davey wrote:

The eBay item number is   113691288642. The seller has now revised his listing to take out the word polystyrene 


That may be so, but if you open a claim, I am pretty sure it will be based on the listing as it was when you bought, not any revised, present day listing.

Message 18 of 19
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Re: Sellers misleading listing


@springyzone wrote:

@l_davey wrote:

The eBay item number is   113691288642. The seller has now revised his listing to take out the word polystyrene 


That may be so, but if you open a claim, I am pretty sure it will be based on the listing as it was when you bought, not any revised, present day listing.


Thats correct its based on the listing at the time.

 

But really sounds like a mountain out of a mole hill from the OP, sounds like they just want something for nothing.

Message 19 of 19
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