on โ25-04-2016 08:13 PM
Over the past fortnight I have sent five courteous emais to different sellersl with a question, via their selling site.
Asking things like measurements which are not included on their listing.
Not one has responded. And, incidentally, none of the items got a bid.
I give up.....if the details aren't listing I will just go onto sellers who can be bothered giving details with their listings.
on โ25-04-2016 09:26 PM
โ26-04-2016 08:52 AM - edited โ26-04-2016 08:54 AM
THE OTHER SIDE OF THE EQUATION
I hope your polite, courteous messages where not like the one I got yesterday. I have a very large 1800,s photograph with card mounting for sale at the moment. "polite" buyer sends the following ,message. " Why is your postage so expensive ? You should be able to mail that for $3.00 . "
I DID send a polite explanation that the item was too large to go as a large letter and had to be sent as a parcel. I went on to explain that a large letter over 250gm. now costs $5.00 plus 50 cents for priority sticker, plus $3.00 for tracking, plus ebays 10% commission on all of the above.
After sleeping on it I decided to "politely" pop the messenger on my special list. I then ended the auction and relisted the item as a BIN for double the price. ( it was cheap enough at the auction starting price ) Its buyers like that who usually ding your stars or want returns "just because they can" . These sorts of rude messages seem to be becoming more common and frankly I just cant be bothered dealing with people like this all day.
โ26-04-2016 09:13 AM - edited โ26-04-2016 09:15 AM
@chameleon54 wrote:THE OTHER SIDE OF THE EQUATION
I hope your polite, courteous messages where not like the one I got yesterday. I have a very large 1800,s photograph with card mounting for sale at the moment. "polite" buyer sends the following ,message. " Why is your postage so expensive ? You should be able to mail that for $3.00 . "
I DID send a polite explanation that the item was too large to go as a large letter and had to be sent as a parcel. I went on to explain that a large letter over 250gm. now costs $5.00 plus 50 cents for priority sticker, plus $3.00 for tracking, plus ebays 10% commission on all of the above.
After sleeping on it I decided to "politely" pop the messenger on my special list. I then ended the auction and relisted the item as a BIN for double the price. ( it was cheap enough at the auction starting price ) Its buyers like that who usually ding your stars or want returns "just because they can" . These sorts of rude messages seem to be becoming more common and frankly I just cant be bothered dealing with people like this all day.
i would of done the same
on โ26-04-2016 09:18 AM
there really is no excuse not to answer sensible questions from buyers.
however if you ever decide to sell on ebay you will quickly discover how many idiot buyers are out there asking the most stupid questions and making rediculous offers.
then theres the ones who want to tell you how much it should cost to post an item to then and how to pack it. those are the ones if you follow their instruction would be opening INAD case against you when their item arrived damaged.
every long time seller has a list of buyers they will not deal with and it gets longer every week.
i'm sorry if you had some sellers not answer your questions, thee are bad sellers and bad buyers on ebay, all you can do is not deal with the bad ones as there are many more good ones.
cheers
on โ26-04-2016 10:10 AM
on โ26-04-2016 12:43 PM
Then there's the buyers who do pay your postage asking price but then complain about it in feedback.
They have me baffled.... It was ok to pay it when they purchased, but it was too expensive after it arrives.
How does that work?
โ26-04-2016 03:35 PM - edited โ26-04-2016 03:36 PM
After receiving some very poorly packed delicate items I am guilty of sometimes (sometimes) requesting a seller pack a certain way. Goes like this ...please pop it into a plastic bag before the outer packaging to help protect it in the heavy rain (So subject to the weather)
With a thank you and an "if possible"
If the seller's feedback shows they are careful I don't say anything
โ26-04-2016 03:38 PM - edited โ26-04-2016 03:39 PM
With the postage complainers it could be they don't understand packaging costs as well (plus eBay fees)
see the postage on the parcel and think the seller's made a bit more extra
on โ26-04-2016 03:47 PM
@amber-eyed-girl wrote:With the postage complainers it could be they don't understand packaging costs as well (plus eBay fees)
see the postage on the parcel and think the seller's made a bit more extra
and sellers have every right to charge a handling fee as well..P&H..