I've been on Ebay for 20 yrs as a buyer and a small seller.
Overwhelmingly sellers are fantastic and value their reputation.
There are of course a few bad apples
By way of comparision - I recently bought a small item (a few bucks). The seller was away on leave but had that posted on their site. They still contacted me after the payment to ensure I was happy to wait. They provided a tracking number.
On the other hand I am current in dispute with another vendor. Their postage fees were not transparent, they said they's dispatched an item after 10 days of nothing, they faled to provide tracking info.
I opened a compliant with Ebay when the item failed to arrive.
The seller responded with vague answers and gave the overall impression they were hiding details.
Yesterday, whilst I was on the chat to an Ebay agent (thats 20 days after I paid) the seller actually posted the item (as discolsed in the finally obtain tracking number). The seller sent limited info on this and failed to actually mention it wasn't posted until 10 days after they said. I only found that by going to Aussie post.
What's even more frustrating is that this seller as 30 current negative feedbacks ALL on exactly the same issues - no stock, no postage, no commumnication and no refund.
I should have chcked.
I did try to leave my negative feedback but Ebay has withheld that ... Hmm, ponder on that.
My question is when will Ebay stop recalcitrant sellers.
Surely this vendors histrory is enogh for sanctions?
I do hae supporting evidence but will not upload this as it may be called upon should I open further legal action
