eBay Help
Buying
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Your October Seller News is here

Discover resources that make selling easier.

Play Pause

Forum Posts

Start a conversation

Purchase History and Negative Feedback removed

I have a question. I recently purchased a product from an eBay store for my car. It arrived and did not fit. The seller ad stated that I could return it within 30 days of receiving it. I emailed the seller requesting their go-ahead to return it for a...

User avatar by • Community Member
  • 252 Views
  • 5 replies
  • 0 Helpful

Scammer

Hello Just to alert eBay buyers not to buy from seller REMOVED located in East Ipswich Queensland since 03 Sep, 2016. the seller asks you to pay by bank transfer saying paypal payments are being held until verified and they need the funds immediately...

User avatar by • Community Member
  • 254 Views
  • 5 replies
  • 0 Helpful

eBay Item Not Received Case Put On Hold For Ten Days: Then Ten Day Hold repeats after the previous t

My case was opened on 27 Oct. No refund, so on 2 Nov, I asked eBay to step in and help, and emediatly, they stuck it on hold for ten days. Ten days rolled by, on hold again for another ten days. Another ten days rolled by, on hold again for another t...

User avatar by • Community Member
  • 540 Views
  • 6 replies
  • 0 Helpful

Item not described case put on hold

I’ve had an ‘item not described’ case opened and customer support had put a hold on until the 13th. I’m waiting to hear from them rather than the seller I bought from as they have been really uncooperative and refused a refund and return multiple tim...

User avatar by • Community Member
  • 1914 Views
  • 4 replies
  • 0 Helpful

Resolved! eBay has put my non-delivery case on hold...

eBay has put my non-delivery case on hold for the next 9 days to give a bad seller another 9 days (making a total of 30 days) to ship an item from NSW to Victoria! Is it standard practice for eBay to hold cases for however long it takes for a shipped...

User avatar by • Community Member
  • 1761 Views
  • 19 replies
  • 0 Helpful

refund

a seller claims I have to cancel the dispute before he can refund after sending defective item. Is this true?

User avatar by • Community Member
  • 190 Views
  • 3 replies
  • 0 Helpful

Help resolving a possible scam

Hi all, I need help and direction. I recently bought PS5 from an eBay user who requested a bank transfer to his account which I completed. Since then I have not heard anything from him and worried it may be a scam considering the user has had multipl...

User avatar by • Community Member
  • 354 Views
  • 6 replies
  • 0 Helpful

ILLEGAL WITHDRAWAL FROM OUR ACCOUNT

We didnt at any time subscribe to EBAYPLUS yet they have taken money from our account last year and this year by the looks of it. Totally illegal as I have not approved of this transaction is there anyone else who has had the same. How did you get yo...

User avatar by • Community Member
  • 353 Views
  • 5 replies
  • 0 Helpful

Re Seller

I got scammed off a seller on ebay yes i did get my money back from ebay but they had more than 24 NEG feedback in the last month but ebay keeps removing them they even removed my 2 neg feedback this seller gives out false tacking numbers i just read...

User avatar by • Community Member
  • 974 Views
  • 19 replies
  • 0 Helpful

No order, but I've been charged!

Hello everyone! A couple of hours ago, I tried to buy some Nikes. I used Google Pay, but upon clicking pay was told 'your payment has not been processed. Use a different payment method instead'. I tried my credit card - same message. I made sure my d...

User avatar by • Community Member
  • 1070 Views
  • 1 replies
  • 1 Helpful

BEWARE Global shipping program

Buyers beware before you purchase from US sellers check that they do not use the Global shipping program. You will have to pay 2 shipping costs. One for the seller to ship the item to the shipping company in the US. And a second exorbitant cost (min ...

User avatar by • Community Member
  • 45628 Views
  • 310 replies
  • 71 Helpful

pitney bowes postal scam

the global shipping program is a scam

User avatar by • Community Member
  • 7058 Views
  • 63 replies
  • 4 Helpful

how to put wanted ad

Hey there I am just wandering is it possible to put in a wanted ad, so people can see that am after a particular car part? if so can you please show me steps on how to do it?

Featured Posts

Top