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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Resolved! Seller not answering Emails to facilitate sale/purchase

I have Emailed a seller with an offer for his item.Reply came back asking a price higher than I offered.I replied confirming my first offer hoping that we could start a conversation re price.No answer received.Sent another Email requesting confirmati...

User avatar by • Community Member
  • 598 Views
  • 3 replies
  • 0 Helpful

Resolved! Gift Card Nightmares!

I have an unbelievable story to tell here. I like buying Gift Cards on eBay because you sometimes get them at a nice discount. I rely on the eBay Money Back Guarantee, which appears prominently under the Buy button on gift card listings (I don't rely...

User avatar by • Community Member
  • 6344 Views
  • 108 replies
  • 0 Helpful

Seller hounding me for positive feedback...

Hi So I bought and item, and it never showed up. Got a refund via paypal. Then the seller contacts me again about why I left neutral feedback, and that I needed to changed it to positive and then they will assist me further. I didn't do this, and exp...

how do I change my preferences?

Can someone please explain how i can set my default searches to reflect Australia ONLY instead of automatically defaulting to worldwide?

User avatar by • Community Member
  • 525 Views
  • 2 replies
  • 0 Helpful

canceling a purchase

Hi ,I would like to know how to cancel a purchase ,I have emailed the seller and have had no reply ,I ordered a new matress went to pay then saw that there was no frieght charge and went back and the order had gone threw ,ordered another one ,not rel...

User avatar by • Community Member
  • 555 Views
  • 5 replies
  • 0 Helpful

Seller is currently away until (WHEN)?

Yesterday's Listing showed that the Seller will be back today.So I bought.Today the Listing (new Listing same Item) shows Seller will be back in 14 days time. This is confirmed by the auto reply that I got. Is this a new stuff-the-buyers tactic? I le...

User avatar by • Not applicable
  • 4219 Views
  • 37 replies
  • 0 Helpful

Resolved! Ebay Seller Protection

Am I under Ebay's sellers protection on a invoice? I bought an item which was under local pick up but buyer was happy to ship the item so I requested a invoice with postage on my expense so am I under seller protection?

User avatar by • Community Member
  • 482 Views
  • 3 replies
  • 0 Helpful

No contact from seller for pick up items

Last night won 2 items for pickup from same seller. Items are large and contacted a courier to get a quote. Sent seller a messagethat would iike to collect items today and have not received a reply. Contacted Ebay for the sellers' phone number and no...

Resolved! Bid on an item twice in the last 25 seconds & both times it didn't register. Anyone else had this?

I have tried to find the right dining set for several months ( need it so I can relist my house for sale). Today I waited , watching the perfect set that I placed a bid on yesterday & put my One Click Bid in during the last 25 seconds. I received a m...

Help with undelivered item

Hi All I just want to give you a run down to something that has soured my eBay experience quite a lot and would like to know what I can do. I bought an LCD panel for a laptop repair from the UK (only place I could find this particular model), now aft...

I bought 2 Tupperware containers,arrived but smell bad and have not responded to intense cleaning.

I bought 2 tupperware containers for which I paid $38 plus $14 for postage.When I opened the parcel a revolting bad musty smell came out.I have put them through my dishwasher 4 times and soaked them for 24hrs in Milton and 24hrs in strong Dettol but ...

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