eBay Help
Buying
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: April 2025

Stay ahead of the curve by diving into our latest updates.

Play Pause

Forum Posts

Start a conversation

Resolved! QUANDARY

I'd appreciate some feedback on my dilemma. I recently bought an item which requires registration. . When I try to register, a message tells me the prouct key is not valid although I have entered it correctly. I emailed support for the product giving...

User avatar by • Community Member
  • 489 Views
  • 5 replies
  • 0 Helpful

how do i tell customers about faulty goods

If your looking to Buy a Water distiller from China then the weight of the appliance say 6kg makes it a futile task in returning it for a refund. so Beware of the return lure. The one I bought was stainless steel, and the appliance looked Ok but the ...

retract bid

 hi didnt realise had to pick up from Katoomba owner will not ship 

Paypal account limited Seller Fraud

Posting for my sisterMy sister has had her Paypal accont limited and cannot purchase anything with her account.$500 item purchased on December 20 2013Jewellery itemTitle included the following words "Antique Gold"Description stated item was originall...

TRACKING 'INITIATED'.

I made a purchase last month and on the 20th the seller marked the item as sent and included a tracking number - after waiting long enough for the parcel to arrive I decided to enter the tracking number into the AusPost tracking service and the respo...

User avatar by • Community Member
  • 8155 Views
  • 4 replies
  • 0 Helpful

How to open a dispute via Ebay INSTEAD of via PayPal?

Hi there,I've paid for an item on the 29th Jan '14 and the seller informed me that they have sent item on the 30th.I am from NSW, Australia and the seller is from NSW, Australia as well. Then estimated delivery is: on or before Mon. 3 Feb. per eBay F...

User avatar by • Community Member
  • 1688 Views
  • 10 replies
  • 0 Helpful

Feedback?

Has anyone else experiencing Buyers not leaving feedback? I have just had 5 of them in a row, which means I'm not getting my stars.

excessive postage charges

I am starting to notice a fair few companies are charging way over the top postage lately.One of these places wants $200 to post a 20kg item from Brisbane to Adelaide.I can get a pinball machine weighing 80+kg's posted for that price which is also 3 ...

Postage Gouging (with help from e-bay's postage calculator)

Is it just me, or have other buyers found that ever sinceebay added their ever helpful (NOT) postage calculator for sellersthat we are getting absolutely gouged on postage?(i'm sure I read somewhere in ebay's own rules that it was frowned upon to cha...

User avatar by • Community Member
  • 592 Views
  • 4 replies
  • 0 Helpful

Non delivery

I have not received my parcels purchased Dec from USA and I believe the seller has provided incorrect tracking numbers. What does Paypal require from this seller in the USA? Just proof of lodgement/posting or proof of delivery also?

Top