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Seller Centre has answers you can trust for all your selling questions.

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Negative Feedback Mystery

Can anyone tell me what this seller's most recent feedback might mean? http://feedback.ebay.com.au/ws/eBayISAPI.dll?ViewFeedback2&userid=bellabambooboutique&iid=110927587233&de=off&items=25&which=negative&interval=365&_trkparms=negative_365

If both the buyer and the seller....

...are not at fault, for example if an item doesn't arrive, but the seller can prove that he/she has posted it (even without insurance), what is going to happen? And if they don't come to an agreement, what does PayPal usually decide in such cases?

Buyer beware of click and send

An earlier post of mine was item not recieved with click and send ..Will refresh I brought an item it didnt turn up I had an email from Aust Post telling me the item had been delivered it had not eventually put in an item not recieved .After checking...

Withdrawing from auction after I've been outbid

Hi, Is it possible to withdraw from an auction once my maximum bid has been exceeded? I recently bid on an item, but my maximum bid has been outdone by another buyer while there is still a day and a half to go. Now I´m interested in another item (sam...

Fraudulent Transactions

I have been unfortunate to have been conned by a seller in China, the seller provided fake goods to me which failed to work, they asked me to return the goods and have since refused to provide a replacment unless I pay further money. Really disappoin...

How do I get Paypal to change the AMOUNT of a claim?

I lodged a dispute with Paypal when an item hadn't arrived after one month. Unfortunately I was the only bidder. The item was a jar of facecream with "free postage". A couple of days later I received a card from the local Post Office that an item was...

Express Post

Hi all, I paid for express post for 2 books last Sunday and haven't recieved them as yet, I didn't really have a choice re the express post, it was all the seller offered..but I was fine with that. I can't help now but feel annoyed but worried I migh...

Advice on item not as described

Hi, I recently bought a computer off someone on ebay. I will cut/paist the description here: This was recently custom built for gaming and high speed office applications. I now use a laptop for both work and gaming so don't need this anymore.It comes...

Does PayPal ask you for your bank account numbers for ID?

I was trying to make payment through PayPal a few minutes ago and it asked my bank account numbers to confirm my identity. It was not eBay purchase. So I cancelled it and didn't complete check out and payment. I've bought from eBay and from many othe...

Sent in paper envelope, damaged in post.

Hi, I recently bought a kaftan top, new without tags. Seller offered free post, top still cost me $17.50, which I thought was reasonable. It arrived in an Aust Post clear plastic bag, with advice it had been damaged in post. Item was sent in paper en...

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BTY 9v 300mAh NiMH batteries

I purchased 12 of these batteries & on receipt found they were only 27 grams each in weight, indicating they contained very little active material. The listed & labelled capacity was 300mAh per battery. Charging as instructed on the label & dischargi...

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  • 491 Views
  • 3 replies
  • 0 Helpful

sellers email not registered on paypal

Hi has anyone had this happen lately - I go to pay for an item via paypal and the sellers email via ebay is not linked with their paypal account so the payment does not go through (says they are not registered). I have had this happen twice in the la...

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  • 1049 Views
  • 5 replies
  • 0 Helpful

item amounts

Hi, i was looking for a Samsung Galaxy tab 10.1 inch, new, Australia. Now in the left side of the screen it has New (25) now when i click on new there is only one. Doesnt the (25) mean there are 25 of those new items or am i missing something??

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  • 326 Views
  • 3 replies
  • 0 Helpful

No PayPal on listings

Just a quick query, I was looking at some postcards and the seller had on their listing ' Bank deposit or cash on pick up onlyNo PayPal. No PayPal' I did report (because I was feeling like a busy-body-prefect that day :^O ) but nothing has been done....

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  • 968 Views
  • 14 replies
  • 0 Helpful

Advice please

I enquired about an item for sale on here, was something that my boss wanted, the person replied to me and said unfortunately the item was sold( obviously off eBay) I text my boss but unfortunately he didn't read the text and bid and won this item, t...

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  • 898 Views
  • 10 replies
  • 0 Helpful

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