I have bought from overseas as well as locally and have always used the 1800 freecall number. It is an Australian freecall number but goes directly to the USA.
Again, why would you want to make an international call at considerable expense when you can use a free call to talk to the same CS people?
I have never known the office staff in Australia to give any sort of help.
The phone option has been closed since early last year.....it is strictly Live Chat now except for a dedicated managed payments hep line.
