on 20-07-2015 07:16 AM - last edited on 20-07-2015 08:25 AM by li.varia
How is it that a company is still allowed to be on E Bay?
6 months ago they took my money and didn't supply my parts. EBay USA is fully aware of this yet they are still on EBay USA
on 20-07-2015 10:25 AM
Did you open a dispute when the goods did not arrive within the allowable time?
Just complaining to ebay is not the way to get your money back and one missing package is certainly not going to get a seller thrown off ebay.
on 20-07-2015 07:27 PM
on 21-07-2015 12:32 PM
All I see is a buyer who does not understand how ebay works.
Sorry, but you need to read the rules and follow them if you want to trade safely on ebay.
If you bought the item at the end of January you should have been looking at opening a dispute by early March if the seller could not prove they had shipped the item.
And never refuse a refund when it is offered when there are already problems with the transaction.
If you paid with paypal and funded the payent with a credit or Visa debit card you could contact your bank about a chargeback. There are time limits for that also, it depends on the bank concerned.
on 28-07-2015 11:35 AM
I fully understand Hhow E Bay works.
I did open a case and it was on their advice that the parts had been shipped that I kept waiting.
I think it is disgusting that after the vendor has lied to E Bay and myself that nothing can be done.
The vendoe obviously knopws how to manipulate the system , and E Bay just don't see to care.
on 28-07-2015 02:26 PM
OK, so you opened a dispute.
If the seller did not send you the tracking number so you could see that it had been sent then you should have escalated to a claim and received a refund.
Never allow a seller to string you along until time has expired for any redress.