I currently sell, and have done for the past 2.5 years, in the section where the Hand Sanitisers and Hand Wash are sold. My product is not a sanitiser, and not something that is being sort after due to shortages in the marketplace. It is an anti-bacterial face wash for acne. EBays price gouging policy has decided that all sellers should be treated as if they are price gouging, and therefore should be prevented from selling their products. I haven't changed anything in my listing prior to or after the pandemic started, yet I can't alter the quantity on the listing to add more stock. A large block of red type appears warning that EBay is aware of price gouging and these lstings can't be altered. That's all good and well if you are doing the wrong thing, but i am not. I have had a "Live Chat" with Ebay and was advised to email EBay with my concerns, which I have done...several times..to no avail. No-one is responding and now my listing is almost a zero stock level, and there is nothing I am able to do to increase the quantity. This is where I get some of my income from,and EBay is directly affecting that with their decision to stop me from increasing the quantity. I'm still paying my fees, yet I can't use the selling platform due to the rules. I am getting nowhere with this and becoming increasingly frustrated. Does anyone have any ideas on what I can do as EBay are effectly ignoring my requests to lift this block. They havent replied to me at all. Thanks.
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