eBay

I found a Buyer from the Subcontinent origin who paid for normal postage(and received the item in another state within 4 days. He viewed the tracking ID and  had the gall to to leave negative feed back and is now nogotiating for a 50% refund to remove the negative feedback.   Should this buyer be blacklisted Buyers like this leave a bad taste in the mouth in what is a pleasant trading community.   Should the negative feedback be removed since the buyer is attempting to extort using ebay messaging( its there to see)   plus the item was posted within 24 hours and arrived within 4 days in a different state that is exemplary seller performance considering current Australiapost normal postage delivey times   what is the verdict ... View more

I have just sold an item in eBay auction. I got an email from a bidder that he wants to collect the item. How do I know he is the highest bidder and how do I collect the money? Will it be transferred to my bank account or the buyer will pay cash?  ... View more

I am not an experienced operator on Ebay but I do sell. I am auctioning things on ebay and whenever I want to lower the price of something they won't let me. They ask me to create a listing and then to add photos. Why should I have to go through all this work and time to recreate something that is already there. All I ever did before was just lower the price.  I haven't come across this before. I will just leave the article as is or just take it off.  JJ ... View more

Hi I have an item in Draft form, every time I try to list it the red wording comes up saying "paypal not accepted on this item" or similar to that - I cant find how to turn it off for this one item, as the only thing I have "ticked" is Bank Deposit   Help me please, I would like to get this item listed for sale, thanks David ... View more

Good morning, I have a potential buyer/bidder on my item number 362082529533, but they would like to inspect before bidding.   I have replied and said they can come - we welcome inspections etc: - but now it appears that I can not send my contact number or details?    In my reply I did make it very clear that we will not sell directly, but they are welcome to inspect.   My question - how do I arrange a viewing when I can not send contact details?   Thank you    ... View more

Bookcase was bid on for $120.00 on 21st September, 2017 and today the bid has gone. I was never contacted to have the bid withdrawn.  How can that be? I did not think that was permitted. Can anyone explain to me why this might happen? ... View more

conatcted ebay asking why i was going to be charged for an insertion fee for an item i was about to list.  after a few minutes talking she finally says that it is not working correctly... and that they will credit it back. she kept saying  just list the items, its all good...   i asked her to send me an email confirming that and she said as soon as i get off the phone to you i will send it saying that any insertion fees and or final fees will be credited back..........   NO EMAIL HAS BEEN RECIEVED    Sorry but digital agreements are just that....locked in place,, but ebay not sticking to the deal , due to glitch.   Just a private seller tired of BS   ... View more

CAN YOU PLEASE HELP ME WHY I CANT LIST AN ITEM FOR SELLING ON MY ACCOUNT  I GET THIS MESSAGE . BELOW    tHANK YOU  DOREEN    It looks like there's a problem with this listing. We've noticed some activity on your account, and we need your help in verifying some information. We're sorry for this inconvenience, but while we're working things out with you, you'll have limited access to list new items on eBay. Please proceed to your my eBay and follow the steps outlined in the email we sent you. Thanks for your attention to this matter! ... View more

I purchased a new item and paid GST at the time, I no longer need that item so I sold it on eBay and I have been charged GST again, how is that fair ?.  I thought the Government said they would not double dip. ... View more

as the title says, how do i increase subscribers to my store so that promotions have more effect by reaching more people? ... View more

At first eBay gave me free insertions, and I expected to get 40 per month.  I received a few, and then eBay charged me for each insertion fee.  i would like a credit on the insertions that should be free, because I don't have much money, and the free insertions enable me to list my items on eBay to raise some badly needed cash.    BUT HOW DO I GET DIRECTLY IN TOUCH WITH EBAY?  I really don't want to read any more endless pages of fine print.   ... View more

basic listing has insertion fees, yet I should be eligible for a free listing as I hardly ever sell things. -or does it cost you to update an item ( I had to replace dodgy photos)? ... View more

I've accepted the offer, but the item I specifically wanted to list under this offer came off the 40 free monthly listings, so I ended it and relisted some unsold items and used up the 40 listings and tried again.  This time it came off the 100 daily free listings offer!   Does anyone know if there's a way to access the 10 FVF free listings?   Thanks  ... View more

 My photos for items for sale are in 'portrait' format. After loading, all these images have been put in 'landscape' format by ebay, so my images are sideways.   I tried to correct this by editing my photos by rotating 90 degrees ie image now sideways. But ebay reproduces them EXACYLY as before ! wth !  ... View more

Hi   Received an email telling me to remove my contact information, phone numbers, email addresses in item descriptions and images, Ebay Stores or seller profiles.   How do I go about finding this information on my listing?   I have been selling for 10 years now and never made any changes to my listings to include any of the above.   Thanks ... View more

Hi everyone, not sure if anyone else is having this problem? When a buyer wants to purchase more than one item from my store, I have always been able to send them an invoice with combined postage. They just hit the 'buy it now' button, but don't pay til they receive my invoice. It has always worked nicely. The problem is, they are now being taken straight to 'confirm and pay' without being able to ask for an invoice. I have contacted eBay and received this reply : Thanks for contacting eBay. I understand you want to know the reason why the buyers are ask to pay for item directly. Kelly, The update we have recently was for the "Unpaid Item Case Reduction". Where in all listing that has an amount of less than $1,000 instead of being taken to the Commit to Buy screen, buyers will be taken directly to the Immediate Pay screen. If you notice in the past, sellers have experience where their items are being committed to buy but don't pay for it. Since we received a lot of complains from buyer, eBay decided to initiate the changes to avoid high numbers of "Unpaid item." I'm not sure, if PayPal charged for refunds. But if you want to make sure, you can contact PayPal for this.   Does this mean that eBay expect buyers to pay for shipping on each item, and then for me to refund them via PayPal? Coz a lot of buyers don't want to pay this big cost up front, and I don't blame them. I have been a seller for a couple of years and never had this problem. It's doing my head in! Help please! Thank you. ... View more

I have had a buyer open a dispute. He received it, but the envelope was damaged and product wasn't in it, which he even says looks like Australia Post did it, but wants a refund. How do I resolve this? I don't want to refund him as I have supplied the product. He understandably doesn't want to pay for something he didn't get.  Mail wasn't registered..   ... View more

Hi, I am going to be selling 4 different flavoured toothpastes and will hopefully sell 100's of units across each flavour per month. I am not sure if I am better with a personal store, basic store, featured store or anchor store. I have set up a business account. I have been a member since 2006 and am a rated top seller.   Can anyone advise as to what store I would be better off having.         ... View more

how can people look at items for sale if i cant put my contact number am i better selling on gumtree ... View more

Hello,   Every day I'm getting Impressions which I can see on my promoted listing dashboard. But I'm not exactly recognise which items are getting how much impression (Item wise). And the main thing when I've checked on Listing Analytics manually each and every items are showing 0 views and 0 impressions.   If my items are getting impression then how could it show that on Listing Analytics! How can I get a report of this? And how can I improve number of sales like everyday impressions?   Plz help me out of these confusions!   Thanks, Gaurav ... View more

I stupidly entered the wrong PayPal email when creating the listing. He's already sent the money and I already sent the item. What options do I have here? Are ebay able to send the money to my correct PayPal and get it from the other one? or am I going to have to cancel the order refund him and make a new post hoping he'll pay and not scam me.  ... View more

When I list, I normally use one shipping option which is free ship.   Listing something else totally different and I want to give the customer a choice on shipping. How do I add 2 Domestic Shipping Options?   Thanks ... View more